Dental Patient Coordinator

Socket.dev; Mocksville (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Paid time off

Job summary

Riccobene Associates Family Dentistry in Mocksville, NC is seeking a full-time Patient Coordinator to be the friendly, organized face of the front office. You will greet patients, manage check-ins, collect co-pays, balance registers, and support scheduling and billing to keep the practice running smoothly.

The role requires strong communication, reliability, and the ability to multitask in a fast-paced dental office environment.

Qualifications

• High school diploma or equivalent required.
• Reliable early-morning attendance with 7:45 am start time.
• Excellent communication skills, both in person and on the phone.

Responsibilities

• Greet patients with a warm, professional demeanor at the front desk.
• Check patients in and ensure records are accurate and up to date.
• Collect co-pays and process payments; balance registers daily.
• Schedule appointments and call to confirm upcoming visits.
• Maintain smooth front desk operations and assist the Office Manager as needed.

Skills

Front desk

Customer service

Multitasking

Communication

Dental software

Education

High school diploma

Tools

Eaglesoft

Denticon

Job description

Riccobene Associates Family Dentistry is growing, and we're looking for a full-time Patient Coordinator to be the friendly, organized face of our Mocksville, NC office! If you love working with people, thrive in a fast-paced environment, and take pride in keeping things running like clockwork, we want to meet you.

About the Role

As our Patient Coordinator, you'll be the heartbeat of the front office — the first smile patients see and the steady hand that keeps our schedule, billing, and supplies on track. You'll balance empathy with efficiency, making every patient feel welcome while keeping the day moving smoothly.

What You'll Do

• Greet patients with a warm, professional, polished demeanor
• Check patients in, making sure all info is accurate and up to date
• Collect co-payments and check patients out
• Balance and close out registers daily
• Juggle a busy front desk with confidence — ringing phones, walk-ins, and scheduling, all at once
• Schedule appointments and call to confirm upcoming visits
• Flag issues to the Office Manager when needed
• Jump in wherever the team needs support

What You Bring

• Reliability — able to arrive by 7:45 am for our 8:00 am opening, every day
• Flexibility to be reached before/after hours when needed
• Ability to pass a credit check
• High school diploma or equivalent
• A cool head under pressure and sharp multitasking skills
• Confidence balancing registers and handling detail-heavy work
• Excellent communication skills, in person and on the phone
• A commitment to confidentiality and ethical conduct
• Strong computer skills — Eaglesoft or Denticon experience a plus
• Top-notch organization and the ability to work independently and as part of a team
• Dental front desk experience preferred, but not required — we’re happy to train the right person!

Why You’ll Love It Here

• Competitive pay
• Full health, dental, and vision insurance
• Life insurance
• Paid time off
• A supportive, team-oriented culture at a growing practice