Dental Patient Coordinator

Riccobene Associates Family Dentistry; Mocksville (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision insurance

Life insurance

Paid time off

Supportive team culture

Job summary

Riccobene Associates Family Dentistry in Mocksville, NC is hiring a full-time Patient Coordinator to be the welcoming face of the front desk. You will manage check-ins, billing, and scheduling while ensuring a smooth daily flow in a fast-paced dental practice.

Ideal candidates bring reliability, strong communication, and computer skills. We offer competitive pay and a supportive team culture with training available.

Qualifications

• Greet patients with a warm, professional demeanor.
• Check in patients and verify accuracy of information.
• Collect co-pays and process checkout; balance registers daily.
• Balance and close out daily registers.
• Manage front desk: phones, walk-ins, scheduling.

Responsibilities

• Schedule appointments and confirm upcoming visits.
• Flag issues to the Office Manager when needed.
• Support team as needed to keep the front office running smoothly.

Skills

Communication

Multitasking

Customer service

Data entry

Confidentiality

Teamwork

Attention to detail

Professional demeanor

Education

High school diploma or equivalent

Tools

Eaglesoft

Denticon

Job description

Riccobene Associates Family Dentistry is growing, and we're looking for a full-time Patient Coordinator to be the friendly, organized face of our Mocksville, NC office! If you love working with people, thrive in a fast-paced environment, and take pride in keeping things running like clockwork, we want to meet you.

About The Role

As our Patient Coordinator, you'll be the heartbeat of the front office - the first smile patients see and the steady hand that keeps our schedule, billing, and supplies on track. You'll balance empathy with efficiency, making every patient feel welcome while keeping the day moving smoothly.

What You'll Do

• Greet patients with a warm, professional, polished demeanor
• Check patients in, making sure all info is accurate and up to date
• Collect co-payments and check patients out
• Balance and close out registers daily
• Juggle a busy front desk with confidence - ringing phones, walk-ins, and scheduling, all at once
• Schedule appointments and call to confirm upcoming visits
• Flag issues to the Office Manager when needed
• Jump in wherever the team needs support

Requirements

What You Bring

• Reliability - able to arrive by 7:45 am for our 8:00 am opening, every day
• Flexibility to be reached before/after hours when needed
• Ability to pass a credit check
• High school diploma or equivalent
• A cool head under pressure and sharp multitasking skills
• Confidence balancing registers and handling detail-heavy work
• Excellent communication skills, in person and on the phone
• A commitment to confidentiality and ethical conduct
• Strong computer skills - Eaglesoft or Denticon experience a plus
• Top-notch organization and the ability to work independently and as part of a team
• Dental front desk experience preferred, but not required - we're happy to train the right person!

Benefits

Why You'll Love It Here

• Competitive pay
• Full health, dental, and vision insurance
• Life insurance
• Paid time off
• A supportive, team-oriented culture at a growing practice