Dental Patient Concierge & Scheduling Specialist

Dental Care Alliance; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full-time

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Benefits

401(k)

Job summary

Imagix Dental in Suwanee, GA is seeking aPatient Service Representative to join the clinical team and deliver high-level patient care in a team-oriented setting. You will answer phones, schedule appointments, assist with treatment planning through financial arrangements, and support staff and patients with a friendly, welcoming attitude.

This full-time role offers a comprehensive benefits package and opportunities to grow in a modern dental practice.

Qualifications

• Experience working in a dental office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Responsibilities

• Greet patients and acknowledge them on arrival.
• Respond to patient questions and concerns per office policies.
• Answer telephones and route calls.
• Schedule appointments and maintain the appointment book.
• Assist with patient check-in and sign-in process.
• Post charges and payments to patient accounts.
• Keep the waiting area clean and welcoming.

Skills

Dental office experience

Insurance knowledge

Telephone experience

Customer service

Job description

Imagix Dental in Suwanee, GA is seeking aPatient Service Representative to join the clinical team and deliver high-level patient care in a team-oriented setting. You will answer phones, schedule appointments, assist with treatment planning through financial arrangements, and support staff and patients with a friendly, welcoming attitude.

This full-time role offers a comprehensive benefits package and opportunities to grow in a modern dental practice.