Dental Patient Care Coordinator

P4dentists; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

401(k) Matching

Comprehensive Health, Dental, and Vis​

Life Insurance

Paid Time Off (PTO)

Paid Holidays

Employee Perks & Discounts

Job summary

P4dentists in the Dallas area is seeking a Dental Patient Care Coordinator to join our growing team. You will bridge the dentist, staff, and patient, coordinating appointments, presenting treatment plans, and guiding patients through payments and insurance questions.

The ideal candidate has at least 2 years in the dental field, excellent communication, strong organizational skills, and a customer-focused approach to ensure patient satisfaction and smooth office operations.

Qualifications

• Excellent verbal and written communication skills.
• Outstanding customer service and phone etiquette.
• Knowledge of dentistry, basic principles, and terminology.
• Good organization and multitasking skills.
• Present treatment plans, schedule patient visits, collect co-pays, manage the providers schedule, understand insurance breakdowns.

Responsibilities

• Support all aspects of the dental office.
• Greet patients upon arrival.
• Manage schedules according to appointment guidelines.
• Present and review treatment plan fees and payment options with patients.
• Organize and maintain case acceptance of 90% compliance.
• Maintain quick call system to optimize scheduling efficiency.
• Other tasks and duties as assigned by management.

Skills

Communication skills

Customer service

Dentistry knowledge

Organization & multitasking

Treatment plan & payments

Job description

DENTAL PATIENT CARE COORDINATOR

With over 40 dental offices across 15 states, we’re always looking for talented professionals to join our growing team.

Whether you're a dental assistant, hygienist, front office staff, or doctor — opportunities are available and locations vary.

If you're passionate about patient care and looking for your next career move, we’d love to hear from you!

The Patient Care Coordinator (PCC) is to ensure patient satisfaction and outstanding patient customer service. They are the liaison between the provider (Doctor and/or Hygienist) and the patient. They are knowledgeable about all scopes of dentistry and treatment options. They will coordinate as needed with other offices who share in the care of the patient, following through on all referrals and correspondence. They are responsible for scheduling, patient account management, and payments. They must be able to effectively communicate. The number one responsibility of all employees is meeting patient needs and patient care. The responsibilities listed below must be accomplished daily, weekly, and monthly. Additional responsibilities may be required.

QUALIFICATIONS

• 2+ Years of Experience in the Dental Field

DUTIES AND RESPONSIBILITIES

• Support all aspects of the dental office
• Greet patients upon arrival
• Manage schedules according to appointment schedule guidelines
• Present and review treatment plan fees and payment options with patients
• Organize and maintain case acceptance of 90% compliance rate
• Maintain quick call system to maintain scheduling efficiency and effectiveness
• Other tasks and duties as assigned by management

SKILLS

• Excellent verbal and written communication skills
• Outstanding customer service and people skills, excellent phone etiquette
• Knowledge of dentistry, basic principles, and terminology
• Good organization and multitasking skills
• Present treatment plans, schedule patient visits, collect patient co-pays, manage the providers schedule, understand insurance breakdowns

BENEFITS

• Competitive Salary
• 401(k) Matching
• Comprehensive Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Employee Perks & Discounts