Dental Patient Care Coordinator

Towncare Dental Partnership; Gilbert (AZ); On-site; USD 27,552 - 3,444,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Modern dental technology

Team-oriented environment

Job summary

Precision Dental Center in Gilbert, Arizona is seeking a Patient Service Representative to join our friendly clinical team. You will answer phones, greet patients, schedule appointments, and help patients arrange financial plans for treatment.

This role emphasizes exceptional customer service, teamwork, and accurate record-keeping while supporting staff and clinicians. If you value a welcoming dental setting and helping patients navigate their care, apply today.

Qualifications

• Experience in dental/medical office preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Exceptional customer service skills.

Responsibilities

• Greet patients and acknowledge them upon arrival.
• Answer phones and respond to patient inquiries.
• Schedule and maintain appointments.
• Process charges and payments to patient accounts.
• Maintain a clean, friendly waiting area.
• Follow up on no-shows or cancellations.
• Register patients at sign-in.
• Assist with patient treatment planning financial arrangements.
• Respond to inquiries according to office policies.
• Help other staff and Office Manager as needed.

Skills

Customer service

Telephone handling

Communication skills

Job description

Precision Dental Center in Gilbert, Arizona is seeking a Patient Service Representative to join our friendly clinical team. You will answer phones, greet patients, schedule appointments, and help patients arrange financial plans for treatment.

This role emphasizes exceptional customer service, teamwork, and accurate record-keeping while supporting staff and clinicians. If you value a welcoming dental setting and helping patients navigate their care, apply today.