Dental Office Ops Leader - Patient Experience & Team Growth

Mosaic Dental Collective; Eagle (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vacation, sick pay, and holiday pay

Medical, dental, and vision coverage

401K retirement plan with employer 401

Job summary

Cottonwood Creek Dental is seeking an Office Manager to oversee the daily operations of our dental office and lead the team to deliver an exceptional patient experience. The ideal candidate is a proactive professional with strong leadership, communication, and organizational skills to keep the office running smoothly and efficiently.

Responsibilities include managing daily operations, coordinating front and clinical staff, and overseeing scheduling, billing, and patient communication.

Qualifications

• 5 years previous dental office experience required.
• Strong knowledge of dental scheduling, insurance, and practice operations.
• Excellent communication and leadership skills.
• Organized, dependable, and detail-oriented.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Managing daily office operations and workflow.
• Leading and supporting front and clinical office team members.
• Overseeing scheduling, patient communication, and customer service.
• Managing insurance coordination, billing processes, and collections.
• Monitoring office performance and helping improve systems.
• Supporting team training, accountability, and a positive workplace culture.
• Ensuring patients receive a welcoming and professional experience.

Skills

Dental office experience

Scheduling & billing

Communication

Leadership

Organization

Multitasking

Dentrix/Open Dental

MS Office

Tools

Dentrix/Open Dental

Job description

Cottonwood Creek Dental is seeking an Office Manager to oversee the daily operations of our dental office and lead the team to deliver an exceptional patient experience. The ideal candidate is a proactive professional with strong leadership, communication, and organizational skills to keep the office running smoothly and efficiently.

Responsibilities include managing daily operations, coordinating front and clinical staff, and overseeing scheduling, billing, and patient communication.