Dental Office Operations Manager

WellNow Urgent Care; New Bern (NC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Supportive culture

Free Continuous Learning through TAG U

Job summary

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office operations in support of the doctors and to build trust and loyalty with patients. You’ll participate in an extensive ten-week training program designed to help you succeed and grow within our organization.

The position offers a generous benefits package, including paid time off, health, dental, vision, and a 401(k) with match, plus career development and a collaborative culture that values innovation.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Job description

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office operations in support of the doctors and to build trust and loyalty with patients. You’ll participate in an extensive ten-week training program designed to help you succeed and grow within our organization.

The position offers a generous benefits package, including paid time off, health, dental, vision, and a 401(k) with match, plus career development and a collaborative culture that values innovation.