Dental Office Operations Leader

Colonial Group; Independence (MO); On-site; USD 50,000 - 61,000; Full time

Job summary

Colonial Group is seeking a Lieutenant Manager for our Independence, MO dental office, reporting to the Regional Leader and stepping in when absent. The role emphasizes operational leadership, patient experience, and financial performance.

The Lieutenant Manager will supervise staff, manage daily office activities, oversee patient flow, and ensure compliance with HIPAA and OSHA while driving a strong, service-oriented culture that delights patients.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• Experience in management or supervisory roles preferred.

Responsibilities

• Oversee daily office operations and ensure a professional environment.
• Lead and supervise office staff, including scheduling and patient flow.
• Monitor finances, payroll, and expenses; ensure timely reporting.
• Maintain HIPAA, OSHA, and patient record compliance.
• Recruit, train, and develop team to deliver exceptional patient experience.

Skills

Leadership

People management

Operations management

Customer service

Communication

Organization

Problem solving

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree preferred

Management or supervisory experience preferred

Healthcare environment experience preferred

Job description

Colonial Group is seeking a Lieutenant Manager for our Independence, MO dental office, reporting to the Regional Leader and stepping in when absent. The role emphasizes operational leadership, patient experience, and financial performance.

The Lieutenant Manager will supervise staff, manage daily office activities, oversee patient flow, and ensure compliance with HIPAA and OSHA while driving a strong, service-oriented culture that delights patients.