Dental Office Operations Leader

SGA Dental Partners; Vicksburg (MS); On-site; USD 52,000 - 70,000; Full time

Job summary

SGA Dental Partners in Mississippi seeks a Dental Office Manager to oversee daily operations, staff performance, and patient service, ensuring efficiency, compliance with policies, and exceptional, patient-centered care.

You will develop administrative procedures, manage records and billing, supervise front- and back-office teams, recruit and coach staff, schedule production and hygiene, and collaborate with the Regional Operations Director to drive practice growth.

Qualifications

• Bachelor’s degree preferred in related field.
• 5+ years of progressive management experience.
• At least three years of dental office management experience.
• Strong understanding of insurance, billing, and treatment planning.
• Excellent customer service and communication skills.

Responsibilities

• Plan and manage dental office operations to ensure excellent patient service.
• Create and maintain a pleasant work environment with strong teamwork.
• Oversee daily office activities and support dental staff as needed.
• Respond to patient and Dentist needs and inquiries.
• Resolve concerns from customers and team members.
• Supervise front- and back-office teams and cover roles as needed.
• Organize and maintain patient files and records.
• Oversee vendor selection and office equipment purchases.
• Track and analyze operational costs and budgets.
• Recruit, train, and coach office staff and conduct annual reviews.
• Ensure production and hygiene schedules meet goals.
• Review insurance coverage, submit claims, and follow up with insurers.
• Run reports and audits as needed.

Skills

Excel proficiency

Multitasking

Interpersonal skills

Team leadership

Communication

Customer service

Collaboration

Marketing

Education

Bachelor’s degree preferred

5+ years management experience

Dental office management experience

Tools

Microsoft Excel

Dental software proficiency

Job description

SGA Dental Partners in Mississippi seeks a Dental Office Manager to oversee daily operations, staff performance, and patient service, ensuring efficiency, compliance with policies, and exceptional, patient-centered care.

You will develop administrative procedures, manage records and billing, supervise front- and back-office teams, recruit and coach staff, schedule production and hygiene, and collaborate with the Regional Operations Director to drive practice growth.