Dental Office Operations Leader

Aspen Dental; Charlotte (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid time off, health, dental, vision,

401(k) savings plan with match

Career development and growth

Free Continuous Learning through TAG U

Job summary

Aspen Dental is seeking a Dental Office Manager (Operations Manager) in Charlotte, NC to lead office operations, supervise staff, and ensure exceptional patient service while participating in a ten-week training program.

We offer paid time off, health, dental, vision, and 401(k) with match, competitive compensation of $60,000–$65,000 per year plus monthly and quarterly incentives, and a collaborative culture that supports growth.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree preferred.
• People-centric leader who motivates and inspires others.
• Strong communication and interpersonal skills with patients of all ages.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage and retain the office staff.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance.
• Additional tasks as required.

Job description

Aspen Dental is seeking a Dental Office Manager (Operations Manager) in Charlotte, NC to lead office operations, supervise staff, and ensure exceptional patient service while participating in a ten-week training program.

We offer paid time off, health, dental, vision, and 401(k) with match, competitive compensation of $60,000–$65,000 per year plus monthly and quarterly incentives, and a collaborative culture that supports growth.