Dental Office Operations Lead - Growth & Training

WellNow Urgent Care; Ephrata (Lancaster County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and 401(k) +"?

Career development

TAG U learning

Job summary

Aspen Dental, a world-class dental service organization, is seeking an Assistant Dental Office Manager, which we call an Operations Lead, to support daily front office tasks and build trust with patients. You’ll participate in an eight-week training program, report to the Manager, and help coordinate scheduling, insurance verification, and patient communications.

Aspen Dental offers a generous benefits package, career development, a collaborative culture, and opportunities to impact communities

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with patients.
• Demonstrate analytical thinking and use of data.
• Organized and detail-oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organizational skills

Education

High school diploma or equivalent

Job description

Aspen Dental, a world-class dental service organization, is seeking an Assistant Dental Office Manager, which we call an Operations Lead, to support daily front office tasks and build trust with patients. You’ll participate in an eight-week training program, report to the Manager, and help coordinate scheduling, insurance verification, and patient communications.

Aspen Dental offers a generous benefits package, career development, a collaborative culture, and opportunities to impact communities