Dental Office Operations Lead – Front Desk & Growth

Aspen Dental; Lexington (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO & benefits

Career growth

Supportive culture

TAG U training

Job summary

Aspen Dental in the United States seeks an Assistant Dental Office Manager, called an Operations Lead, to run daily front office tasks and build trust with patients. You will participate in an eight-week training program to succeed in the role.

You will supervise non-clinical staff, verify insurance payments, schedule appointments, and coordinate with the clinical team to ensure high-quality care. Aspen Dental offers a comprehensive benefits package, paid time off, health/dental/vision, and a

Qualifications

• Excellent patient service with empathy and courtesy.
• Ability to analyze data and processes to improve operations.
• Strong organizational skills and attention to detail.
• Clear communication with patients and team members.
• Ability to balance front-office duties with data-driven tasks.
• Capable of supervising non-clinical staff and coordinating with the clinical team.

Responsibilities

• Provide superior patient service with compassion and care in line with policies and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager direction, supervise daily tasks of the non-clinical team.
• Review daily data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify payments, deposits, and card transactions.
• Perform additional tasks as assigned by the Manager.

Skills

Communication skills

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in the United States seeks an Assistant Dental Office Manager, called an Operations Lead, to run daily front office tasks and build trust with patients. You will participate in an eight-week training program to succeed in the role.

You will supervise non-clinical staff, verify insurance payments, schedule appointments, and coordinate with the clinical team to ensure high-quality care. Aspen Dental offers a comprehensive benefits package, paid time off, health/dental/vision, and a