Dental Office Operations Lead

Konikoff Dental; Suffolk, Northern (VA, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

401K

EAP program

DCA voluntary supplemental insurance

Job summary

Konikoff Dental in Suffolk, VA is seeking a reliable supervisor to oversee daily office operations, staffing, and finances, ensuring efficient systems and patient satisfaction. You will act as a liaison between the office and management, lead the team with strong communication, organization, and the ability to multi-task under pressure.

Responsibilities include managing scheduling, budgets, revenue, payroll, and compliance, recruiting and developing staff, monitoring performance, and supporting

Qualifications

• Must have management/supervisory experience within a dental office.
• Must have experience in insurance processes.
• Must be able to travel to Bonita Springs (travel reimbursement included).

Responsibilities

• Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses.
• Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.
• Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.
• Recruits, hires and develops office teams capable of providing best in class patient care.
• Directly supervises office teams and manages their performance and development including feedback, appraisals, and corrective actions.
• Communicates with office teams regularly to ensure they have information, tools, and support needed to perform their jobs.
• Completes administrative tasks such as flash report reviews, deposits, revenue posting, payroll, accounts receivable reports and invoice processing.
• Maintains patient data including chart documents, personal information, treatment documentation, and electronic data.
• Manages payment and insurance processes for designated team members.
• Maintains facilities and equipment cleanliness and safety; reports hazards per regulations including OSHA.
• Ensures compliance with company policies and government regulations.
• Responds to grievances and inquiries, promoting a collaborative leadership environment.
• Performs other duties as assigned.

Skills

Supervisory experience

Dental office experience

Travel willingness

Insurance experience

Job description

Konikoff Dental in Suffolk, VA is seeking a reliable supervisor to oversee daily office operations, staffing, and finances, ensuring efficient systems and patient satisfaction. You will act as a liaison between the office and management, lead the team with strong communication, organization, and the ability to multi-task under pressure.

Responsibilities include managing scheduling, budgets, revenue, payroll, and compliance, recruiting and developing staff, monitoring performance, and supporting