Dental Front Desk & Patient Care Specialist

Dental Care Alliance; Chesapeake (VA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Job summary

Konikoff Dental Associates in Chesapeake, VA is seeking a Patient Service Representative to support the clinical team and delivery of high-quality patient care. You will handle calls, schedule appointments, assist with treatment planning payments, and help create a friendly, patient-centered experience in a fast-paced dental office.

The role emphasizes exceptional customer service, teamwork, and the ability to manage multiple front-desk tasks while supporting staff and patients under the Office

Qualifications

• Experience working in a dental, medical, or health-care office preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone; must have exceptional customer service skills.

Responsibilities

• Greet patients and manage front-desk interactions.
• Answer phones and respond to patient questions per policies.
• Schedule appointments and maintain appointment book.
• Post charges and payments to patient accounts.
• Maintain a clean and welcoming waiting area for patients.

Skills

Customer service

Telephone handling

Insurance knowledge

Job description

Konikoff Dental Associates in Chesapeake, VA is seeking a Patient Service Representative to support the clinical team and delivery of high-quality patient care. You will handle calls, schedule appointments, assist with treatment planning payments, and help create a friendly, patient-centered experience in a fast-paced dental office.

The role emphasizes exceptional customer service, teamwork, and the ability to manage multiple front-desk tasks while supporting staff and patients under the Office