Dental Office Operations Lead

PDS Health; Sharonville (OH); On-site; USD 53,000 - 74,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time off

Job summary

PDS Health in Sharonville is seeking an Assistant Operations Manager for the Dentists of Sharonville location. You will support the Operations Manager to execute the PPE model, drive patient growth, and lead the front-office team with a focus on service quality.

The role requires strong leadership, communication, and financial acumen, plus the ability to mentor staff and maintain compliance across daily operations.

Qualifications

• High School Diploma or GED required.
• Preferred coursework or on-the-job training in dentistry, insurance, or business.

Responsibilities

• Model company culture, values, standards and best operational practices.
• Acts as manager of supported practice in Operations Manager's absence.
• Plans and prepares work schedules and assigns team members to specific duties.
• Develops successful patient communication skills and facilitates learning.
• Creates team focus on executing the Owner Dentists Clinical Culture to support PPE.
• Assists in driving year over year revenue and profit growth.
• Ensures adherence to cash management and accounting protocols.
• Provides feedback on tactics affecting financial and patient outcomes.
• Provides effective leadership, coaching and mentoring to identify opportunities for improvement.
• Ensures office follows PDS standards for cleanliness and maintenance.
• Leads daily huddles and other required meetings.
• Demonstrates stewardship of the PDS Brand in decisions.
• Executes PDS processes, systems and tools while contributing to improvements.
• Acts as a catalyst for PPE and HC Handoff to gain Patients for Life.
• Supports Clinicians' education and referrals regarding Mouth-Body Connection.
• Maintains professional appearance and demeanor per company policy.
• Ensures compliance with policies and regulatory bodies.
• Performs other duties as assigned.

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Multitasking

Communication Skills

Education

High School Diploma or GED

Job description

PDS Health in Sharonville is seeking an Assistant Operations Manager for the Dentists of Sharonville location. You will support the Operations Manager to execute the PPE model, drive patient growth, and lead the front-office team with a focus on service quality.

The role requires strong leadership, communication, and financial acumen, plus the ability to mentor staff and maintain compliance across daily operations.