Dental Office Operations Lead

Pds Health; Queen Creek (AZ); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401K

Tuition Reimbursement

Volunteer time off

Job summary

PDS Health is seeking an Assistant Operations Manager to support the Operations Manager in achieving financial performance and revenue growth at its locations in the Phoenix metro area, including Queen Creek. This role supervises the front office team and ensures the Perfect Patient Experience is delivered to gain Patients for Life.

You will lead daily huddles, uphold PDS standards, and collaborate with clinicians to align with the Mouth-Body Connection initiative while maintaining compliance

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Acts as manager of supported practice in Operations Manager's absence.
• Plans and prepares work schedules and assigns team members to specific duties.
• Work with team members to help develop successful patient communication skills and facilitate learning.
• Creates team focus on the execution of the Owner Dentists Clinical Culture to support the PPE.
• Assisting in driving year over year revenue and profit growth.
• Ensure adherence to cash management and accounting protocols.
• Provides feedback regarding tactics that affect financial and patient outcomes.
• Ensure office follows PDS standards for facility cleanliness and maintenance.
• Lead and participate in daily huddles and meetings as required.
• Demonstrates stewardship of the PDS Brand framework.
• Subject Matter Expert in executing PDS processes and tools; contribute to improvements.
• Catalyst for the PPE and HC Handoff to gain Patients for Life.
• Supports Clinicians education and referrals regarding the Mouth-Body Connection.
• Maintains professional appearance and demeanor per company policies.

Skills

Results Oriented

Effective Team Builder

Patient Advocate

Process Focused Operator

Financial Acumen

Influencer

Multi-tasking

Interpersonal Communication

Discretion/Confidentiality

Communication Skills

Education

High School Diploma or GED

Job description

PDS Health is seeking an Assistant Operations Manager to support the Operations Manager in achieving financial performance and revenue growth at its locations in the Phoenix metro area, including Queen Creek. This role supervises the front office team and ensures the Perfect Patient Experience is delivered to gain Patients for Life.

You will lead daily huddles, uphold PDS standards, and collaborate with clinicians to align with the Mouth-Body Connection initiative while maintaining compliance