Dental Office Manager & Operations Leader

GATEWAY ORAL AND MAXILLOFACIAL SURG; Clayton (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Profit sharing

Vision insurance

401(k) matching

Job summary

Gateway Oral & Maxillofacial Surgeons of St. Louis is seeking an experienced Office Manager/Administrator to lead the daily operations of a growing oral surgery practice.

You will oversee financial management, human resources, marketing, and compliance, while fostering a collaborative, patient-focused environment. The ideal candidate brings 3+ years of practice-management experience in a medical/dental setting, exceptional communication, and a calm, decisive leadership style.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Accounting, or related field preferred; equivalent combination of education and relevant practice-management experience will be considered.
• Minimum of 3 years of medical or dental practice management experience required; oral surgery or specialty practice experience preferred.
• Experience managing both administrative and clinical support teams preferred.

Responsibilities

• Lead day-to-day operations of a busy oral surgery practice, overseeing administrative and clinical support functions.
• Provide clear leadership, direction, and accountability for the entire team while fostering a positive, professional, patient-focused culture.
• Manage staffing needs, including recruiting, onboarding, training, scheduling, and performance management.
• Communicate team roles, responsibilities, expectations, and established policies; ensure adherence.
• Oversee practice financial performance, including budgeting, billing and collections, expense management, forecasting, and planning.
• Monitor patient and insurance accounts receivable and ensure timely collections; knowledge of dental/medical billing and coding required.
• Review key systems and metrics; identify opportunities to improve efficiency, productivity, and profitability.
• Partner with owner and outside consultants to evaluate performance and implement improvements.
• Optimize workflows and staffing to maximize surgeon time while maintaining patient care.
• Oversee patient experience and ensure service standards are met or exceeded.
• Lead staff meetings, training, and ongoing team communication.
• Maintain compliance systems and calendars; ensure adherence to employment, business, clinical, and regulatory requirements.
• Oversee facilities, technology, information systems, and general office operations to meet standards.
• Support marketing initiatives to strengthen referrals and practice growth.
• Forecast staffing and operational needs for growth and long-term success.

Skills

Leadership

Communication

Process improvement

Team building

Problem solving

Organizational skills

Education

Bachelor’s degree in Healthcare Administration or related field

Job description

Gateway Oral & Maxillofacial Surgeons of St. Louis is seeking an experienced Office Manager/Administrator to lead the daily operations of a growing oral surgery practice.

You will oversee financial management, human resources, marketing, and compliance, while fostering a collaborative, patient-focused environment. The ideal candidate brings 3+ years of practice-management experience in a medical/dental setting, exceptional communication, and a calm, decisive leadership style.