Dental Office Manager: Lead Operations, Culture & Growth

OMS360; St. Louis (MO); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Greater St. Louis Oral & Maxillofacial Surgery is seeking an Office Manager to lead the Brentwood office. You will collaborate with the Regional Operations Manager to guide operations, staffing, and culture across the practice.

You will coordinate scheduling, billing, and HR tasks, while ensuring exceptional patient service and adherence to policies. This role emphasizes relationship-building, business acumen, and practice knowledge in a high-energy dental setting.

Formación

• Experience in a medical or dental practice preferred.
• Excellent communication skills, professionalism and customer service ability.
• Highly collaborative and team oriented.
• Ability to process information quickly and accurately.
• Willingness to learn new skills.
• Mature and dependable.

Responsabilidades

• Lead the productive performance of the office and ensure each facility is fully staffed and running efficiently daily.
• Serve as first line Treatment Coordinator/Scheduling Coordinator/Financial Coordinator when needed.
• Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.).
• Drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values).
• Assist in Marketing collaboration, organization, and execution.
• Manage and own bonus tracking and practice KPIs.
• Assist with Doctor Schedule templating and Team Member scheduling.
• Oversee payroll and HR processes in collaboration with Human Resources and regional operations manager.
• Oversee office upkeep/maintenance and licensure/certification updates.
• Manage communications with Vendors/Third Parties and oversee inventory control.
• Conduct audits (patient charts, calls/texts/emails, A/R, trackers).
• Ensure compliance with payer and reimbursement policies.
• Deliver excellent patient service and care.
• Own training new Team Members and development/implementation of training manuals/plans.

Conocimientos

Communication

Team collaboration

Operations coordination

Payroll/HR coordination

Professionalism

Descripción del empleo

Greater St. Louis Oral & Maxillofacial Surgery is seeking an Office Manager to lead the Brentwood office. You will collaborate with the Regional Operations Manager to guide operations, staffing, and culture across the practice.

You will coordinate scheduling, billing, and HR tasks, while ensuring exceptional patient service and adherence to policies. This role emphasizes relationship-building, business acumen, and practice knowledge in a high-energy dental setting.