Dental Office Manager: Multi-Clinic Operations Leader

Omni Family Health; Bakersfield (CA); On-site; USD 72,000 - 91,000; Full time

Job summary

Omni Family Health is seeking a Dental Office Manager to lead the Dental Department across multiple clinics in California's Central Valley. You will oversee front and back office operations, drive efficient patient flow, and ensure regulatory compliance while delivering exceptional patient care.

The role requires strong leadership, scheduling, training, and performance management, with collaboration across QA/QI, IT systems, and community outreach.

Qualifications

• High School diploma or GED is required.
• 5 years dental field experience with 2 in management.
• Current CPR certification is required.
• 8 Hour Infection Control certification is required.
• Radiation safety course completed.
• Familiar with dental software and billing processes.
• Bilingual in English and Spanish preferred.

Responsibilities

• Oversee day-to-day dental functions and patient services across multiple Omni clinics.
• Manage front and back office staff, ensuring high-quality patient care and timely execution.
• Handle staff hiring, scheduling, training, coaching, performance reviews, onboarding, and discipline.
• Ensure front office efficiency: patient processing, scheduling, phone etiquette, and coordination.
• Ensure back office efficiency: exam room prep, patient intake, dentist assistance, and education.
• Responsible for billing, insurance claims, POS, coding, and budgeting.
• Maintain compliant patient records and adhere to state/federal regulations.
• Manage inventory and liaise with purchasing and vendors.
• Monitor customer service performance and address complaints to improve experience.
• Coordinate with Outreach Department for community events and staff participation.
• Collaborate with Quality Control to review QI/QC reports and improvements.
• Generate weekly, monthly, quarterly, and annual reports; set site improvement goals.
• Attend internal and external meetings and participate in ongoing training.
• Ensure adherence to all laws, policies, and Omni’s mission and values.
• Travel to various Omni clinic locations and events as needed.

Skills

Leadership

Communication

Relationship building

Adaptability

Education

High School Diploma or GED

CPR certification

8 Hour Infection Control certification

Radiation safety course

Tools

Dentrix

NextGen

PMS (Practice Management System)

QSI (Quality Systems Inc.)

Job description

Omni Family Health is seeking a Dental Office Manager to lead the Dental Department across multiple clinics in California's Central Valley. You will oversee front and back office operations, drive efficient patient flow, and ensure regulatory compliance while delivering exceptional patient care.

The role requires strong leadership, scheduling, training, and performance management, with collaboration across QA/QI, IT systems, and community outreach.