Dental Office Manager: Lead Team & Patient Experience

Ideal Dental; Denton (AR); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401K

PTO

Paid holidays

Employee scholarship program

Job summary

Ideal Dental is seeking a proactive Dental Office Manager to oversee all day-to-day operations and ensure smooth patient flow while upholding a positive office culture.

You will manage staff schedules, review billing and records, and present treatment options. Travel to new DeNovo offices may be required to support integration and growth; you’ll generate monthly reports to drive efficiency and success.

Qualifications

• Minimum of 2 years of management experience; dental experience preferred.
• High school diploma or equivalent.
• Strong communication and customer service skills.
• Proven leadership abilities; lead by example.
• Natural ability to connect with and serve guests.
• Excellent multi-tasking skills in a fast-paced environment.

Responsibilities

• Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination.
• Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience.
• Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals.
• Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel.
• Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity.
• Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape.
• Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions.
• Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth.
• Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities.
• Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations.

Skills

Management experience

Customer service

Leadership

Communication skills

Team mentoring

Education

High school diploma or equivalent

Job description

Ideal Dental is seeking a proactive Dental Office Manager to oversee all day-to-day operations and ensure smooth patient flow while upholding a positive office culture.

You will manage staff schedules, review billing and records, and present treatment options. Travel to new DeNovo offices may be required to support integration and growth; you’ll generate monthly reports to drive efficiency and success.