Dental Office Manager - Lead Team, Drive Growth

DOCS Health; Lexington (KY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Health benefits

401k with match

AAFES access

Job summary

DOCS Health in Lexington, KY is seeking an Office Manager to lead a high-performing dental practice. You will oversee daily operations, ensure patient satisfaction, and model a professional, patient-centric culture.

In this full-time role, you’ll manage scheduling, budgets, compliance with HIPAA/OSHA, and coach staff to deliver outstanding care while achieving monthly revenue targets. A $10,000 Introduction/Retention Bonus available.

Qualifications

• 2+ years of dental office management or healthcare leadership experience.
• Strong knowledge of dental office operations, insurance processes, and patient scheduling systems.
• Experience managing budgets, controlling expenses, and meeting revenue goals.
• Proficient in conflict resolution, problem-solving, and fostering a positive workplace culture.
• Familiarity with HIPAA, OSHA, and other relevant regulatory requirements.
• Comfortable working full-time hours including some Saturdays.

Responsibilities

• Build and maintain a positive, team-oriented office culture that supports staff retention and development.
• Align the practice with company values, standards, and operational best practices.
• Lead, train, coach, and mentor team members to maximize individual and team potential.
• Analyze business metrics to drive revenue growth, manage expenses, and achieve monthly targets.
• Identify areas for improvement using data insights and implement effective performance strategies.
• Address patient and staff concerns promptly with clear, compassionate conflict resolution.
• Deliver weekly performance updates and improvement plans to the Area Manager.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Uphold a polished, professional office environment, including appearance and cleanliness.

Job description

DOCS Health in Lexington, KY is seeking an Office Manager to lead a high-performing dental practice. You will oversee daily operations, ensure patient satisfaction, and model a professional, patient-centric culture.

In this full-time role, you’ll manage scheduling, budgets, compliance with HIPAA/OSHA, and coach staff to deliver outstanding care while achieving monthly revenue targets. A $10,000 Introduction/Retention Bonus available.