Dental Office Manager — Lead Team and Patient Experience

Houston Dose; Houston (TX); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

URBN Dental in Houston Meyerland is seeking a Dental Office Manager to be the heartbeat of the office, uniting front and back-office teams and delivering an exceptional patient experience. You will lead daily operations, including scheduling, billing, claims, and reporting, while driving KPIs and fostering a culture of ownership and service.

You will collaborate with doctors and clinical teams to align treatment goals and productivity, coach and uplift staff, and build trust through transparent

Qualifications

• 3+ years of dental office management experience.
• Strong leadership and people skills.
• Experience elevating patient experience and office culture.

Responsabilités

• Lead front & back-office staff with clarity, consistency, and care.
• Oversee scheduling, billing, claims, insurance, and reporting.
• Drive KPIs and performance with accountability and vision.
• Champion the patient journey with empathy and proactive communication.
• Collaborate with doctors and clinical teams on treatment goals and productivity.
• Build trust through clear communication and effective leadership.

Connaissances

Dental office management

Leadership

Team mentoring

Patient experience

Description du poste

URBN Dental in Houston Meyerland is seeking a Dental Office Manager to be the heartbeat of the office, uniting front and back-office teams and delivering an exceptional patient experience. You will lead daily operations, including scheduling, billing, claims, and reporting, while driving KPIs and fostering a culture of ownership and service.

You will collaborate with doctors and clinical teams to align treatment goals and productivity, coach and uplift staff, and build trust through transparent