Dental Office Manager-Lead Operations & Patient Experience

btyDENTAL WA Group; New Haven Township (MI); On-site; USD 58,000 - 73,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Family leave

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

btyDENTAL WA Group is seeking a Dental Office Manager for a full-time, in-person role in New Haven, Michigan. You will coordinate front-office operations, scheduling, billing, and HR-related tasks to keep the practice running smoothly.

The ideal candidate has proven office-management experience, strong MS Office skills, and the ability to lead a fast-paced team while maintaining high standards of patient service and compliance.

Qualifications

• Proven experience as an Office manager, Front office manager, or Administrative assistant.
• Knowledge of office administrator responsibilities, systems, and procedures.
• Proficiency in MS Office (MS Excel and MS Outlook, in particular).
• Hands-on experience with office machines (e.g. fax machines and printers).
• Familiarity with email scheduling tools.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• A creative mind with an ability to suggest improvements.
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus.

Responsibilities

• Serve as the point person for practice manager duties including appointments, bank & office ledger, AP/AR, staff management, time and attendance, order supplies, facilitating meetings, office reputational management.
• Organize and manage office flow.
• Maintain the office condition and arrange necessary repairs
• Partner with HR to update and maintain office policies as necessary
• Organize office operations and procedures
• Ensure that all items are invoiced and paid on time
• Manage office General and Administrative budget, ensure accurate and timely reporting
• Address employees query regarding office management issues

Skills

Office management

Front office management

Administrative support

Time management

Communication skills

Organizational skills

Detail-oriented

Education

High School degree

Administrative assistant certification (plus)

Tools

MS Office (Excel, Outlook)

Office machines (fax, printers)

Email scheduling tools

Job description

btyDENTAL WA Group is seeking a Dental Office Manager for a full-time, in-person role in New Haven, Michigan. You will coordinate front-office operations, scheduling, billing, and HR-related tasks to keep the practice running smoothly.

The ideal candidate has proven office-management experience, strong MS Office skills, and the ability to lead a fast-paced team while maintaining high standards of patient service and compliance.