Dental Office Manager — Lead Operations & Growth

Kids for the Future; Leominster (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Collaborative culture

Supportive leadership

Job summary

Passion Dental in Leominster, MA is seeking an experienced Office Manager to lead daily operations of our practice. You will oversee front and clinical support teams, drive patient experience, and help the practice hit operational and financial goals.

The ideal candidate has strong leadership skills, a solid background in dental operations, and a patient-focused approach. Competitive compensation, bonus opportunities, and comprehensive benefits are offered.

Qualifications

• Minimum 3 years of dental office management experience preferred.
• Strong understanding of dental insurance, treatment planning, and patient financing.
• Experience leading and developing teams.
• Excellent communication and customer service skills.

Responsibilities

• Oversee day-to-day operations of the dental practice.
• Lead and support front office and clinical support team members.
• Ensure a positive patient experience from scheduling through treatment completion.
• Manage scheduling, patient flow, and office productivity.
• Support treatment acceptance and patient financial discussions.
• Monitor office performance and key metrics.
• Assist with hiring, onboarding, and training team members.
• Address patient concerns and resolve issues professionally.
• Partner with doctors and leadership to support practice growth.
• Ensure compliance with company policies and industry regulations.

Skills

Dental office management

Dental insurance knowledge

Team leadership

Communication skills

Organizational skills

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Passion Dental in Leominster, MA is seeking an experienced Office Manager to lead daily operations of our practice. You will oversee front and clinical support teams, drive patient experience, and help the practice hit operational and financial goals.

The ideal candidate has strong leadership skills, a solid background in dental operations, and a patient-focused approach. Competitive compensation, bonus opportunities, and comprehensive benefits are offered.