Dental Office Manager - Growth & Patient Experience

Passion Dental; Leominster (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Career growth opportunities

Competitive compensation

Bonus opportunities

Job summary

Passion Dental in Leominster, MA is seeking an experienced Office Manager to lead daily operations and drive a patient-centered practice. You will oversee a fast-paced environment, coordinate front desk and clinical support, and ensure smooth scheduling and patient flow.

This role emphasizes building high-performing teams, optimizing processes, and collaborating with clinicians to meet quality care and financial goals while maintaining Passion Dental's collaborative culture.

Responsibilities

• Oversee day-to-day operations of the dental practice
• Lead and support front office and clinical support team members
• Ensure a positive patient experience from scheduling through treatment completion
• Manage scheduling, patient flow, and office productivity
• Support treatment acceptance and patient financial discussions
• Monitor office performance and key metrics
• Assist with hiring, onboarding, and training team members
• Address patient concerns and resolve issues professionally
• Partner with doctors and leadership to support practice growth
• Ensure compliance with company policies and industry regulations

Job description

Passion Dental in Leominster, MA is seeking an experienced Office Manager to lead daily operations and drive a patient-centered practice. You will oversee a fast-paced environment, coordinate front desk and clinical support, and ensure smooth scheduling and patient flow.

This role emphasizes building high-performing teams, optimizing processes, and collaborating with clinicians to meet quality care and financial goals while maintaining Passion Dental's collaborative culture.