Dental Office Manager

Dental One As; Springfield (MA); On-site; USD 60,000 - 65,000; Full time

Job summary

A leading dental practice in Springfield, MA is seeking an experienced Dental Office Manager to oversee operations and enhance patient care. This dynamic role involves managing finances, workflows, and staff while fostering a patient-centered environment. The ideal candidate will have a proven track record in dental office management and a passion for delivering exceptional patient experiences.

Benefits

Health, dental, and vision insurance

401(k) plan

Support for continuing education

Team-oriented work environment

Qualifications

• 2+ years of management experience in a dental setting.
• Experience in insurance processes and billing.
• Strong organizational and leadership abilities.

Responsibilities

• Oversee daily operations to ensure office efficiency.
• Manage scheduling, staffing, and patient interactions.
• Lead hiring, training, and staff development.

Skills

Organizational skills

Leadership skills

Attention to detail

Tools

Microsoft Office Suite

Practice management software

Job description

Baystate Dental Harrison Place is looking for a Dental Office Manager in Springfield, MA, to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.

Position Overview:
As a Dental Office Manager you will oversee daily operations, ensuring seamless employee and patient relations while driving operational efficiency. The role is responsible for managing office profit and loss, including scheduling, staff productivity, collections, receivables, and expense management. Additionally, you will support business growth through sales, marketing, and promotional initiatives. The ideal candidate will lead office personnel, streamline workflows, and oversees essential administrative functions such as financial reporting, payroll, and banking to maintain a well-organized and high-performing practice.

What we offer:

• Competitive salary of $60,000-$65,000
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Support for continuing education and professional development
• Team-oriented work environment with access to modern dental technology

How to Apply:

If you are a excellent Dental Office Manager looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

$60,000-$75,000/hr

Responsibilities

• Oversee daily operations to ensure office efficiency, compliance, and a high standard of patient care.
• Supervise and support patient coordinators, dental assistants, hygienists, and treatment coordinators to maintain smooth workflows.
• Manage scheduling, staffing, and front-office operations to optimize productivity and patient experience.
• Support dentists and staff with treatment planning, billing, and insurance processes while ensuring accurate financial transactions.
• Monitor office finances, including expense management, invoice submission, collections, and receivables, to maintain profitability.
• Maintain office inventory by overseeing supplies, equipment, and facility cleanliness for an organized and professional environment.
• Lead hiring, training, and staff development while addressing patient and employee concerns professionally to foster a positive workplace culture.

Qualifications

Qualifications:

• 2+ years of management experience within dental setting.
• Experience working in a dental or medical office is required.
• Experience in insurance processes and billing is a must.
• Strong organizational and leadership skills to work independently in fast paced environment.
• Proficiency in Microsoft Office Suite and practice management software.
• Strong attention to detail, compliance, and confidentiality in handling patient records and office operations.

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

• DCA voluntary supplemental insurance products
• Student loan consolidation
• Paid time off

Dental office staff positions at aDCAaffiliate

If you’re looking for a position that gives you plenty of room to grow, consider this the ideal place to start.

Working at Baystate Dental in Springfield, MA

We’re committed to serving our community, going above and beyond to provide affordable and convenient dental care to all residents. Our dedication to quality care was recognized in 2011, when we were honored with the Better Business Bureau’s Torch Award.

For us, it’s all about helping our allies succeed—whether this means supporting our more than 900 dentists or providing exciting opportunities to work with them, or directly with DCA. Discover how much further you can go with a strong ally by your side that shares a vision to advance dental care.

900+

Dentists

Approximately 400

Allied practices

5,250+

3M

Annual visits

24

States

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