Dental Office Manager ( Assistant ) - (Pediatric / Ortho Experience Preferred)

HQRC Management Services; Teaneck Township (NJ); On-site; USD 50,000 - 62,000; Full time

Job summary

A leading dental practice is hiring an Assistant Dental Manager specializing in pediatric dentistry to join their team in Teaneck. The role emphasizes leadership, excellent patient interactions, team development, and operational efficiency. Competitive pay is offered alongside a robust benefits package including bonuses, insurance, and retirement plans.

Benefits

401(k)

Dental Insurance

Health Insurance

Paid time off

Referral program

Vision insurance

Qualifications

• Minimum 2+ years of experience in a dental or medical leadership role (pediatric dental preferred).
• Strong knowledge of dental insurance processes and patient engagement systems.
• Excellent organizational and multitasking skills in a fast-paced pediatric environment.

Responsibilities

• Support the Office Manager and lead daily operations with a focus on patient experience.
• Monitor patient scheduling to ensure efficient workflow.
• Train and develop staff, fostering a cohesive team culture.

Skills

Communication

Organizational skills

Multitasking

Education

High school or equivalent

College degree

Tools

Dental software (e.g., Dentrix)

Microsoft Office

Job description

Assistant Dental Manager: Pediatric Dentistry of Teaneck

Sign on Bonus: $3,500

This position earns $24 - $30/hour plus BONUSES, with conversion to salary based on experience. We also offer medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Aflac, Sign-On and Referral Bonuses, and more.

Job description

The Assistant Dental Manager plays a vital leadership role by supporting the Office Manager and working alongside clinicians to ensure efficient daily operations, a cohesive team culture, and excellent patient experiences for children and their families. This position requires strong communication, attention to detail, and the ability to lead by example across all areas-scheduling, patient workflow, billing, documentation, collections, compliance, and staff development.

You'll help ensure the practice operates efficiently and meets or exceeds production, revenue, and compliance goals while maintaining a positive, collaborative environment rooted in servant leadership.

Key Responsibilities

• Leadership & Team Development:

  • Foster a culture of open communication and accountability across all team members.

  • Lead daily huddles to align staff with daily priorities, share updates, and address challenges.

  • Serve as a first point of support for both clinical and administrative staff-resolving concerns with empathy and logic.

  • Train and support new and existing staff to ensure competency with systems, policies, and protocols.

  • Consult with HR regarding performance concerns; assist in implementing performance plans when needed.

• Operations & Patient Experience:

  • Monitor patient scheduling, ensure smooth daily workflow, and help minimize wait times for families.

  • Ensure all practice data-clinical documentation, treatment notes, and billing-is accurate and completed daily.

  • Help manage insurance eligibility checks, benefit-cost sharing interpretation, and coordination of patient financing.

  • Actively support positive, family-friendly interactions with patients and parents.

  • Maintain compliance with HIPAA, OSHA, and pediatric-specific regulatory requirements.

• Practice Performance & Compliance:

  • Understand and track key performance indicators (KPIs) including:

    • Revenue/Production

    • Variable expenses

    • Labor allocation and payroll

  • Assist in identifying solutions to meet or exceed monthly practice goals.

  • Support inventory oversight, vendor relations, and general office supply needs.

  • Adapt to and support change, especially in implementing new systems or company-wide initiatives.

Qualifications

• Minimum 2+ years of experience in a dental or medical leadership role (pediatric dental preferred)

• College degree preferred; advanced healthcare certifications a plus

• Strong knowledge of:

  • Servant leadership and team-building techniques

  • Dental insurance processes and benefit-cost sharing

  • Dental patient engagement systems and communication platforms

  • Daily closeout practices, including clinical note review and billing accuracy

• Proficiency in dental software (e.g., Dentrix), EMR systems, and insurance platforms

• Excellent organizational and multitasking skills in a fast-paced pediatric environment

• Computer proficiency required: Microsoft Office (Excel, Outlook, Word), Windows OS

• Experience with telecommunications systems and general office equipment

Job Type: Full-time

Benefits:

• 401(k)
• Dental Insurance
• Flexible spending account
• Health Insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8-hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Dental office: 2+ years (Required)

Ability to Commute:

• Teaneck, NJ 07666 (Required)

Ability to Relocate:

• Teaneck, NJ 07666: Relocate before starting work (Required)

Work Location: Onsite