Dental Office Manager

Star Dental Partners; Raleigh (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive Compensation

Quarterly Office Manager Bonus Incenti

Quarterly Growth Bonus Incentive

Monthly Employee Performance Incentive

401K

Paid Time Off

Paid Holidays, Bereavement, Jury Duty

Medical, Dental, Vision

Short Term Disability

Employee Referral Bonus

Pet Insurance

Wellness incentives with coverage

Job summary

Crabtree Valley Dental in Raleigh, NC is hiring a Full Time Dental Office Manager to lead day-to-day operations and drive patient-focused service. The OM will oversee scheduling, workflows and staff coordination in collaboration with the SDP support team and the primary dentist.

The ideal candidate has 5+ years of Dental Office Manager experience, proficiency with Dentrix and Microsoft Office, and a strong track record in revenue cycle, budgeting, and regulatory compliance (OSHA/HIPAA).

Qualifications

• 5+ years of experience as a Dental Office Manager.
• Proficient in Dentrix and Microsoft Office.
• Strong understanding of revenue cycle, budgeting and regulatory compliance (OSHA/HIPAA).

Responsibilities

• Monitor and manage the operations of a single dental location to improve efficiency and growth.
• Collaborate with the SDP support team and the primary dentist to drive results.
• Lead scheduling, workflows, and staff coordination while maintaining a patient-first approach.

Skills

Operations leadership

Communication

Problem solving

Patient-first mindset

Team leadership

Tools

Dentrix

Microsoft Office

Job description

Crabtree Valley Dental is now hiring a Full Time Dental Office Manager in Raleigh, North Carolina!

As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals.

We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset.

Full Time Dental Office Manager Schedule

Monday through Friday 7:15am - 5:00pm

60 minute lunches

To learn more about this wonderful practice: https://crabtreevalleydental.com/

Dental Office Manager Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

• Competitive Compensation
• Quarterly Office Manager Bonus Incentive
• Quaterly Growth Bonus Incentive
• Monthly Employee Performance Incentive Program
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life and AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Employee Referral Bonus Program
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Perks

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program for all employees and their household
• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned
• At least 5 years experience as a Dental Office Manager required
• Proficient in dental performance management software, experience with Dentrix preferred
• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management, revenue cycle, A/R (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions

• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required