Dental Office Manager

Aspen Dental; Gastonia (NC); On-site; USD 55,000 - 60,000; Full time

Job summary

An established industry player in dental services is looking for a passionate Dental Office Manager to lead their operations team. This role offers a unique opportunity to impact patients' lives positively while ensuring a supportive and collaborative work environment. With a focus on superior patient service, you will manage office staff, consult with patients, and drive business performance. The position includes a comprehensive training program to equip you with the necessary skills for success. Join a team that values your contributions and fosters your career development in a thriving organization.

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan with Match

Career Development Opportunities

Free Continuous Learning

Qualifications

• Minimum of one year of managing a team of direct reports.
• Strong communication and interpersonal skills required.

Responsibilities

• Lead office operations to enhance patient trust and loyalty.
• Manage staff hiring, development, and retention.

Skills

Leadership

Communication Skills

Analytical Thinking

Customer Service

Education

High School Diploma

College Degree

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full-Time

Salary: $55000 - $60000 / year + monthly and quarterly incentive earnings **

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuous Learning through TAG U

How You’ll Make a Difference:

As a Dental Office Manager, you will lead the office in all operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Preferred Qualifications:

• Minimum of one year of managing a team of direct reports
• High school diploma or equivalent; college degree is preferred
• A people centric leader who motivates and inspires others
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data