Dental Office Manager

Peak Dental Services; Denver (CO); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Monthly bonus opportunities based on绩效

Bilingual in Spanish is a plus

Job summary

Peak Dental Services is seeking a dynamic Dental Office Manager to lead patient-centered operations in Denver. You will supervise onboarding, training, and performance management to create a positive, collaborative workplace and ensure exceptional care and service.

The role emphasizes managing patient scheduling, insurance verification, dental claims, and OSHA/HIPAA compliance while driving efficiency and profitability. Bilingual in Spanish is a plus as we serve a diverse community.

Qualifications

• Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting.
• Strong leadership, communication, and organizational skills.
• Ability to manage budgets, analyze financial reports, and track key performance metrics.
• Proficiency in office management software, including practice management systems, Excel, and Word.
• Denticon or any other PMS Software experience is a plus.

Responsibilities

• Deliver exceptional customer service, ensuring a 'wow-level' patient experience at every touchpoint.
• Build rapport with patients to facilitate comprehensive dental care acceptance.
• Present treatment plans and financing options, ensuring patients understand their options and costs.
• Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations.
• Resolve patient concerns effectively and ensure consistent, high-quality care.
• Develop and manage the office’s annual budget to ensure profitability.
• Monitor and report on key performance metrics, providing insights to the management team.
• Ensure adherence to cash management, accounting protocols, and other financial procedures.
• Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories.
• Lead, train, and develop office staff to meet company standards.
• Conduct semi-annual performance reviews and provide ongoing training and professional development.
• Foster a positive office culture that promotes teamwork, accountability, and a great place to work.
• Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles.
• Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations.
• Support the recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively.

Skills

Leadership

Team building

Operational excellence

Communication

Budget management

Customer service

Tools

Practice management software

Denticon

Excel

Word

Job description

Job Title: Dental Office Manager

Location:Green Valley Ranch, Denver, Colorado (49th and Tower Rd)

Office:GVR Dental & Orthodontics.

Hourly Rate: $35-$41/hour, plus monthly bonus opportunities based on performance

Schedule: Full-Time

• Monday-Thursday 7:30am-5pm
• Friday 8am-2pm
• 3rd Saturday each month 7:30am-2:30pm

Are you a dynamic dental leader with a passion for team building and operational excellence? We’re looking for a Full-Time Dental Office Manager to join our patient-focused, dentist-led practice! This role is ideal for someone who thrives in a collaborative environment, loves helping others grow, and is committed to delivering exceptional care and service.

In this key leadership position, you’ll play a vital role in onboarding, training, performance management, and motivating the team to achieve results—while creating a positive, supportive workplace culture. Your expertise in patient scheduling, insurance verification, dental claims, and OSHA/HIPAA compliance will help keep our practice running smoothly and efficiently.

Bonus: Bilingual in Spanish is a plus as we proudly serve a diverse community!

If you're ready to take the next step in your dental career and make a lasting impact, we’d love to meet you.

Responsibilities:

Customer Experience Leadership:

• Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint.
• Build rapport with patients to facilitate comprehensive dental care acceptance.
• Present treatment plans and financing options, ensuring patients understand their options and costs.
• Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations.
• Resolve patient concerns effectively and ensure consistent, high-quality care.

Financial & Operational Management:

• Develop and manage the office’s annual budget to ensure profitability.
• Monitor and report on key performance metrics, providing insights to the management team.
• Ensure adherence to cash management, accounting protocols, and other financial procedures.
• Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories.

Staff Management & Development:

• Lead, train, and develop office staff to meet company standards.
• Conduct semi-annual performance reviews and provide ongoing training and professional development.
• Foster a positive office culture that promotes teamwork, accountability, and a great place to work.
• Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles.

Growth & Expansion Leadership:

• Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations.
• Support the recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively.

Qualifications:

• Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting.
• Strong leadership, communication, and organizational skills.
• Ability to manage budgets, analyze financial reports, and track key performance metrics.
• Proficiency in office management software, including practice management systems, Excel, and Word.
• Ability to handle patient concerns and inquiries professionally and efficiently.
• Knowledge of dental office procedures and the ability to understand and apply financial and legal documents.
• Denticon or any other PMS Software experience is a plus~

Pay Range

USD $35.00 - USD $41.00 /Hr.