Dental Office Manager

Star Dental Partners; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Office Manager Incentive Bonus

Monthly Employee Incentive Bonus

401K

Paid Time Off (PTO)

Medical, Dental, and Vision

Job summary

Mallard Cove Dental, located in Atlanta, GA, seeks a Full Time Dental Practice Manager to lead and optimize daily operations of a single practice. You will work with the Regional Director of Operations to foster a positive culture, improve patient experience, and drive growth.

Ideal candidates have 3+ years of dental office management, strong leadership skills, and experience with dental software like Denticon.

Qualifications

• 3 years of dental office management or equivalent experience.
• Experience managing people and resolving conflicts.

Responsibilities

• Monitor and manage the operations of a single dental practice location.
• Drive a positive team culture and achieve practice results with the SDP support team.
• Improve patient experience and practice efficiency.

Skills

Leadership

People management

Conflict resolution

Time management

Communication

Tools

Denticon

Microsoft Office

Job description

• Profit & Loss (P&L) management

Mallard Cove Dental

Looking for an opportunity where you can make your mark and truly use your leadership skills?

Mallard Cove Dental is now seeking a Full Time Dental Practice Manager in Atlanta, Georgia!

Mallard Cove Dental offers the best of both worlds—a warm, private-practice feel with a beautiful pond view and the exciting opportunity to help rebuild and shape something special.

You’ll be joining a new team where your ideas, creativity, and management strengths can make a real difference. This is an opportunity to help establish a positive team culture, improve the patient experience, and build a practice you can be proud of.

If you’re an experienced Dental Office Manager who enjoys leading people, solving problems, thinking creatively, and turning ideas into action, we’d love to have you be part of the next chapter at Mallard Cove Dental.

Dental Practice Manager Schedule

Monday through Thursday 7:15am - 4:30pm, Fridays also required for Office Managers

To learn more about this practice: www.robertmcleandds.com

Office Manager Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

• Office Manager Incentive Bonus
• Monthly Employee Incentive Bonus
• 401K
• Paid Time Off (PTO)
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Long Term Disability
• Employee Referral Bonus Program
• Voluntary Life, Disability, Pet & AD&D Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Benefits

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned
• 3 years of dental office management or equivalent experience (Required)
• Experience manager people and conflict resolution
• Proficient in dental performance management software, Denticon experience is a plus!
• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management (budgeting), experience with claim follow up and resolution
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Values & Competencies

• Integrity
• Accountability
• Customer-centric
• Effective leadership skills
• Experience in P&L Management
• Demonstrates flexibility as appropriate
• Results-driven
• Ability to successfully multitask under pressure
• Strong organizational skills
• Strong attention to detail
• Proficient in Time Management
• Excellent communication skills (verbal/written)

Work Environment/Conditions

• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required