Dental Office Lead: Operations & Scheduling

North American Dental Group; Old Saybrook (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance (x

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group is seeking an Assistant Office Manager for our Connecticut practice. You will support daily operations, ensure excellent patient care, and help drive an efficient office environment.

The role involves scheduling, billing, insurance verification, and leading front-office activities. Ideal candidates bring 1-2 years in dental/healthcare, strong computer skills, and reliable attendance.

Qualifications

• Experience in dental/healthcare admin roles or fast-paced customer service.
• 1–2 years in dental/healthcare settings.
• Prior management experience supervising eight or more employees.
• Strong computer skills and ability to learn new software.
• Experience with Medicare/Medicaid or dental insurance preferred.
• Excellent attendance and reliability.
• Outstanding customer service skills.

Responsibilities

• Assist with patient chart audits to ensure documentation aligns with treatment plans.
• Coordinate scheduling, payments, and insurance verification for patients.
• Support team communication in a fast-paced environment under the office manager.
• Maintain a positive attitude; fill in for the office manager when needed.
• Contribute to office efficiency and patient experience.

Skills

Dental/Healthcare management

Team leadership

Customer service excellence

Microsoft Office proficiency

Insurance verification familiarity

Education

High School Diploma or GED

Tools

Microsoft Office

Dental practice software

Job description

North American Dental Group is seeking an Assistant Office Manager for our Connecticut practice. You will support daily operations, ensure excellent patient care, and help drive an efficient office environment.

The role involves scheduling, billing, insurance verification, and leading front-office activities. Ideal candidates bring 1-2 years in dental/healthcare, strong computer skills, and reliable attendance.