Dental Office Experience Specialist

Family Dental Health; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities for meeting goals

6 weeks of paid time off

Medical, vision, life insurance, and d

Job summary

Family Dental Health is seeking an outgoing, team-oriented Dental Business Associate to support front-office operations at our Moore location. The role focuses on administrative tasks, patient scheduling, and handling financial arrangements with patients to facilitate timely treatment.

The position emphasizes exceptional customer service, the ability to multi-task in a fast-paced environment, and proficiency with dental software such as Denticon.

Qualifications

• Demonstrated ability to work in a professional environment with direct patient contact.
• Ability to multi-task and work in a fast-paced team environment.
• Exceptional customer service skills, including both written and verbal communication skills.
• Strong computer skills and the ability to learn new programs.

Responsibilities

• Maintain and organize all administrative functions in the front office, including reception tasks, answering office phone and distributing calls or messages effectively, communicating patients' arrival promptly, and maintaining administrative records.
• The Business Associate will also work with administrative scheduling, documenting patient dental treatments and payment transactions, following office procedures for patient referrals and scheduling office appointments.
• Other duties include making financial arrangements with patients before treatment and handling collections.

Skills

Outgoing demeanor

Multi-tasking

Customer service

Strong computer skills

Tools

Denticon

Job description

Family Dental Health is seeking an outgoing, team-oriented Dental Business Associate to support front-office operations at our Moore location. The role focuses on administrative tasks, patient scheduling, and handling financial arrangements with patients to facilitate timely treatment.

The position emphasizes exceptional customer service, the ability to multi-task in a fast-paced environment, and proficiency with dental software such as Denticon.