Dental Business Associate

Family Dental Health; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities for meeting goals

6 weeks of paid time off

Medical, vision, life insurance, and d

Job summary

Family Dental Health is seeking an outgoing, team-oriented Dental Business Associate to support front-office operations at our Moore location. The role focuses on administrative tasks, patient scheduling, and handling financial arrangements with patients to facilitate timely treatment.

The position emphasizes exceptional customer service, the ability to multi-task in a fast-paced environment, and proficiency with dental software such as Denticon.

Qualifications

• Demonstrated ability to work in a professional environment with direct patient contact.
• Ability to multi-task and work in a fast-paced team environment.
• Exceptional customer service skills, including both written and verbal communication skills.
• Strong computer skills and the ability to learn new programs.

Responsibilities

• Maintain and organize all administrative functions in the front office, including reception tasks, answering office phone and distributing calls or messages effectively, communicating patients' arrival promptly, and maintaining administrative records.
• The Business Associate will also work with administrative scheduling, documenting patient dental treatments and payment transactions, following office procedures for patient referrals and scheduling office appointments.
• Other duties include making financial arrangements with patients before treatment and handling collections.

Skills

Outgoing demeanor

Multi-tasking

Customer service

Strong computer skills

Tools

Denticon

Job description

Come join the family! Family Dental Health of Moore is seeking an outgoing, team-oriented Dental Business Associate!

ABOUT FAMILY DENTAL HEALTH

We are a dental group privately owned by a single dentist...and we are GROWING! With services in general as well as specialty areas, we are able to provide exceptional, comprehensive dental care for the busy on-the-go family. Our number-one goal is to make every patient feel like part of our Family Dental Health family.

Family Dental Health is honored to be recognized as one of the SC Top Workplaces for 2025. Our commitment to providing exceptional dental care extends not only to our patients but also to our employees. We believe that our team is our most valuable asset, and we are dedicated to fostering a workplace that values your skills, encourages growth, and celebrates success. Our mission is clear. Our name says it all:

Family - To create lasting relationships with our patients, our teams, and our communities

Dental - To provide excellent dental care, one patient at a time

Health - To improve the overall health of our community

We are proud to offer our employees large office perks with a small office feel! We offer:

• Competitive pay
• Bonus opportunities for meeting practice goals
• 6 weeks of paid time off
• Medical, vision, life insurance, disability insurance

Functions include but are not limited to the following:

Maintain and organize all administrative functions in the front office, including reception tasks, answering office phone and distributing calls or messages effectively, communicating patients' arrival promptly, and maintaining administrative records.

The Business Associate will also work with administrative scheduling, documenting patient dental treatments and payment transactions, following office procedures for patient referrals and scheduling office appointments. Other duties include making financial arrangements with patients before treatment and handling collections.

MINIMUM QUALIFICATIONS

• Demonstrated ability to work in a professional environment with direct patient contact. This includes demonstrating an outgoing and friendly demeanor, greeting patients with a smile as welcomed guests to the practice.
• Ability to multi-task and work in a fast-paced team environment. This includes administrative organizational skills, learning quickly, and accepting constructive feedback. Self-motivated and driven for team success.
• Exceptional customer service skills, including both written and verbal communication skills
• Strong computer skills and the ability to learn new programs

PREFERRED QUALIFICATIONS

• 1 one or more years of dental front desk experience
• Denticon experience (or the ability to learn)

WORK LOCATION

• 4044 Moore Duncan Highway, Moore, SC 29369