Dental Office Assistant

Heartland Dental; York (York County); On-site; USD 35,000 - 45,000; Full time

Job summary

Join Heartland Dental as a Dental Office Assistant, ensuring excellent patient service and managing front office operations in a supportive dental environment. Responsibilities include appointment scheduling, insurance claim management, and maintaining a welcoming atmosphere for patients. Ideal candidates have strong customer service skills and experience in a healthcare setting.

Benefits

Health insurance

Retirement plans

Paid holidays

PTO

Comprehensive training and development opportunities

Access to Daily Pay

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones and communicate with patients.
• File insurance claims and post payments.

Skills

Customer Service

Communication

Organization

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental.

3 days ago Be among the first 25 applicants.

About the Role

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, check mail and email, communicate with patients and insurance companies.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.
• Post payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement systems that optimize office potential.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI necessary for job functions; HIPAA training required.

Preferred Experience

• 1+ years in dental or medical setting.
• 1+ years with insurance billing and accounts receivable.
• Experience with Dentrix or similar dental software.

Benefits

• Health insurance, retirement plans, paid holidays, PTO.
• Comprehensive training and development opportunities.
• Stable company with growth potential.
• Access to Daily Pay.

Physical Requirements

• Ability to perform duties with or without accommodations.
• Sitting for extended periods, lifting up to 15 pounds.
• Availability for virtual or in-person training.
• TB test required prior to employment (except in FL & TN).

About Heartland Dental

The nation's largest dental support organization, supporting over 3,000 doctors across 39 states. Committed to diversity, inclusion, and delivering high-quality care.