Dental Office Assistant

Heartland Dental; Tomball (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Heartland Dental recherche un assistant de bureau dentaire motivé pour rejoindre leur équipe à Tomball, Texas. Le rôle implique de gérer les opérations de bureau, d'accueillir les patients et de traiter les tâches administratives liées à l'assurance. Avec des avantages compétitifs et des opportunités de croissance, ce poste est idéal pour les candidats passionnés par le service à la clientèle dans un environnement dynamique.

Benefits

Assurance santé

Plans de retraite

PTO

Formation éducative

Accès au Daily Pay

Qualifications

• Expérience dans un environnement rapide et centré sur le client.
• Compétences organisationnelles et de communication excellentes.

Responsibilities

• Accueillir les patients et gérer les tâches de bureau.
• Planifier et confirmer les rendez-vous pour plusieurs prestataires.
• Traiter les réclamations d'assurance et les paiements des patients.

Skills

Communication

Organisation

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental.

America's Family Dental is looking for a Front Office Assistant to join our team.

• Dental experience is not required.
• Working Schedule: Monday/Friday 7am - 1pm, Tuesday/Wednesday/Thursday 7am - 5pm.

About America's Family Dental

America's Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 15-person team that thrives on collaboration, communication, and community.
• Located in downtown Tomball.
• Fast-paced, hard-working, and results-oriented team.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team-building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More About The Role

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

What You’ll Gain

• Competitive benefits including health insurance, retirement plans, six paid holidays, and PTO.
• Front-loaded education and training, providing opportunities to develop to your full potential.
• Opportunity to be part of a stable company with 20+ years of industry-leading experience and unlimited growth potential.
• Access to on-demand Daily Pay.

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Must have access to minimum PHI necessary for job functions; regular HIPAA training is required; individual must protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds.
• Availability for periodic virtual or in-person training sessions.
• A TB test is required prior to employment, except in FL & TN.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, supporting over 3,000 doctors across 39 states and D.C. in more than 1,800 offices. Supported doctors retain clinical autonomy and are committed to delivering high-quality dental care.

We are committed to diversity and inclusion, providing equal opportunity in employment.