Dental Office Assistant

Heartland Dental; Willis (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Heartland Dental is seeking a Dental Office Assistant to join their new office in Willis, Texas. The role involves managing front office duties, greeting patients, and ensuring a smooth operation within a fast-paced environment. Candidates should have strong communication skills and experience in a dental or medical setting is preferred. This position offers competitive benefits, ongoing training, and the opportunity for career growth in a supportive team atmosphere.

Benefits

Health insurance

Retirement savings plans

Paid holidays

PTO

Access to on-demand Daily Pay

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Must comply with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties including answering phones and scheduling appointments.
• File patient insurance claims and follow up on outstanding claims.

Skills

Excellent communication

Organizational skills

Customer service

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental.

About the Role

East Creek Dental Care is looking for a Front Office Assistant to join our team.

• Dental front office experience is REQUIRED
• Working Schedule: M- 7:45am-5:00pm, T-6:45am-3:00pm, W-7:45am-5:00pm, Th-8:45am-6:00pm

About Our Office In Willis

Our new office in Willis, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a new team that thrives on collaboration, communication, and community
• Located off of I45 and Waverly Street
• Brand new team to grow with

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

Key Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Must comply with HIPAA training and data safeguards to protect PHI

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged sitting and working on a computer
• Must be able to lift up to 15 pounds
• Availability for periodic training sessions
• TB test required prior to employment (excluding FL & TN)

About Heartland Dental

Heartland Dental is the nation's largest dental support organization, supporting over 3,000 doctors across 39 states and D.C. in more than 1,800 offices. Supported doctors retain clinical autonomy and share a common goal: delivering high-quality dental care and experiences to their communities.

We are committed to diversity and inclusion, providing equal opportunity employment.