Dental Office Assistant

Heartland Dental LLC; Milford (OH); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated part-time Business Assistant to enhance patient care and support the front office team. This role offers a dynamic environment where teamwork and patient-first values are paramount. You'll be responsible for managing patient interactions, scheduling appointments, and ensuring smooth office operations. As part of a compassionate and collaborative team, you'll gain valuable experience in a fast-paced dental setting while contributing to the well-being of the community. Join a company recognized for its commitment to diversity and employee growth, and take the next step in your career with us.

Benefits

Health Insurance

Retirement Savings Plans

Paid Time Off

Education and Training Opportunities

Access to Daily Pay

Qualifications

• Experience in a fast-paced, customer-centric environment is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Greet patients and manage front office duties effectively.
• Schedule appointments and handle insurance claims for patients.

Skills

Customer Service

Communication Skills

Organizational Skills

HIPAA Compliance

Education

High School Diploma

Dental or Medical Experience

Tools

Dentrix

Job description

Business Assistant- Part-Time Hours

Cincinnati Dental Services of Milford - Meijer is looking for a part-time Business Assistant to join our team.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
• Front loaded education and training, providing you the opportunity to develop to your full potential.
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

About Cincinnati Dental Services of Milford - Meijer

Cincinnati Dental Services of Milford - Meijer, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 14 person team that thrives on collaboration, communication, and community.
• Compassionate, fast paced and growing.

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required, and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Availability to attend virtual training sessions (or in-person) periodically throughout the year.
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions.

Part Time Work Schedule:

Monday, Tuesday, Thursday 7:30am-5pm, Potentially Friday from 9am-2pm.

Who is Heartland Dental?

As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.