Dental Office Assistant

Expedite Talent Solutions; Columbia (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Expedite Talent Solutions is seeking a diligent healthcare administrative assistant in Tennessee to schedule patient appointments, collect demographics, and review program eligibility. You will input data into the health department MIS, manage multiple software systems, and ensure accurate documentation for services rendered.

The role requires high school diploma or equivalent and the ability to balance a cash drawer, while maintaining a cooperative team environment and ensuring patient rights

Qualifications

• High School Diploma or equivalent required; substitution of education for experience allowed as described.

Responsibilities

• Schedule and manage patient appointments.
• Inform patients of visit requirements.
• Collect and update client demographic information for registration purposes.
• Review documentation to determine eligibility for federal and state programs.
• Input data into health department management information systems.
• Interact with multiple computer software systems to input/receive information.
• Process the cash drawer and balance to ensure fiscal responsibility.
• Inform clients of their rights and responsibilities for participation in programs.
• Obtain prior authorization per guidance before releasing medical information.
• Assist in obtaining prior authorization from insurers through documentation submission.
• Compile appropriate forms for services requested to ensure efficient clinic flow.
• Scanning and indexing records into the electronic dental record.
• Maintain a positive, constructive, and cooperative work environment.

Skills

Customer service

Data entry

Clerical work

Communication

Education

High School Diploma or equivalent

Job description

Responsibilities:

• Schedule and manage patient appointments
• Inform patients of any visit requirements
• Collect and update client demographic information for registration purposes
• Review documentation to determine eligibility for federal and state programs
• Input data into the health department management information systems
• Interact with multiple computer software systems to input/receive information
• Process the cash drawer and balance to ensure fiscal responsibility
• Inform clients of their rights and responsibilities for participation in programs
• Obtain prior authorization per guidance, before releasing medical information
• Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable
• Compile appropriate forms for services requested to ensure efficient clinic flow
• Scanning and Indexing records into the electronic dental record
• Maintain a positive, constructive, and cooperative work environment

Minimum Education and Experience Requirements:

• High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work.
• Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).