Dental Assistant /Front Office Assistant

Affordable Care, LLC; West Palm Beach (FL); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Affordable Care, LLC seeks a Dental Assistant/Front Office Assistant to support both clinical and front-office operations. You will handle room setup, x-rays, patient education, and insurance billing while ensuring a smooth patient flow.

The role requires caring communication, accuracy in records, and the ability to manage payments and scheduling in a fast-paced dental office.

Formación

• Strong verbal and written communication skills.
• Knowledge of dental/medical insurance processes, including verification, claims, appeals, and denial management.
• Proficient in Microsoft Office; experience with dental software (Dentrix preferred).
• Excellent organization, time management, and multitasking abilities in a high‑volume environment.
• Minimum one year of experience assisting with dentures and/or implants.
• Ability to sit, stand, bend, and lift up to 50 lbs as required.
• Work performed in a clinical setting with some exposure to hazards; adherence to safety protocols required.

Responsabilidades

• Manage phones, scheduling, patient check‑in/out, and calendar coordination.
• Collect and process payments; handle insurance verification, claims, and financial arrangements.
• Maintain patient confidentiality and ensure HIPAA/OSHA compliance.
• Educate patients on procedures, treatment options, office policies, and aftercare instructions.
• Support the dentist during procedures, including oral surgery, impressions, x-rays, and denture adjustments (within state guidelines).
• Prepare and maintain treatment rooms, sterilize instruments, and uphold infection control standards.
• Maintain accurate patient records, treatment routers, and documentation as directed.
• Manage supply inventory, order materials, and assist with office preparation and daily cleaning duties.
• Provide excellent patient service to ensure a positive experience and smooth office flow.
• Perform additional duties as assigned to support clinical and administrative needs.

Conocimientos

Verbal communication

Written communication

Insurance processes

Multitasking

Organization

Educación

High School Diploma

Active DA & X-ray certification

Herramientas

Dentrix

Microsoft Office

Descripción del empleo

JOB PURPOSE:

The Dental Assistant/Front Office Assistant is a dual role supporting the dentist and team in delivering quality patient care while also managing front office operations. Responsibilities include setting up and breaking down rooms, taking x-rays and impressions, providing post‑op instructions, and assisting chairside as permitted by state regulations. Front office duties include answering calls, scheduling, patient check‑in/out, discussing treatment and financial arrangements, and managing insurance billing to ensure timely, accurate claims and maximum reimbursement.

ESSENTIAL FUNCTIONS:

• Manage phones, scheduling, patient check‑in/out, and calendar coordination.
• Collect and process payments; handle insurance verification, claims, and financial arrangements.
• Maintain patient confidentiality and ensure HIPAA/OSHA compliance.
• Educate patients on procedures, treatment options, office policies, and aftercare instructions.
• Support the dentist during procedures, including oral surgery, impressions, x-rays, and denture adjustments (within state guidelines).
• Prepare and maintain treatment rooms, sterilize instruments, and uphold infection control standards.
• Maintain accurate patient records, treatment routers, and documentation as directed.
• Manage supply inventory, order materials, and assist with office preparation and daily cleaning duties.
• Provide excellent patient service to ensure a positive experience and smooth office flow.
• Perform additional duties as assigned to support clinical and administrative needs.

EDUCATIONAL REQUIREMENTS:

• High School Diploma
• ActiveDA andX-ray certification

GENERAL KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES:

• Strong verbal and written communication skills.
• Knowledge of dental/medical insurance processes, including verification, claims, appeals, and denial management.
• Proficient in Microsoft Office; experience with dental software (Dentrix preferred).
• Excellent organization, time management, and multitasking abilities in a high‑volume environment.
• Minimum one year of experience assisting with dentures and/or implants.
• Ability to sit, stand, bend, and lift up to 50 lbs as required.
• Work performed in a clinical setting with some exposure to hazards; adherence to safety protocols required.