Dental Office Assistant

Heartland Dental LLC; Clermont (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading dental support organization is seeking two Business Assistants for their new location in Clermont, FL. This role involves managing front office tasks, providing excellent customer service, and supporting patient care. The ideal candidate will thrive in a collaborative environment and have a passion for patient care. Competitive benefits and opportunities for growth are offered.

Benefits

Health Insurance

Retirement Savings Plans

Paid Time Off

Education and Training

Daily Pay Access

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI and regular HIPAA training required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties including answering phones and scheduling.
• File patient insurance claims and follow up on outstanding claims.

Skills

Communication

Organizational Skills

Customer Service

Education

High School Diploma

Tools

Dentrix

Job description

Dental Front Office Assistant, Riverview FL

New Location Coming Soon!!

Plaza Collina Dental Care, 4607 Collina Terrace, Clermont FL 34711 (next to Costco off Hwy 50), is looking for two Business Assistants.

Work Schedule - No Weekends!

• Monday 8:00am-5:00pm
• Tuesday 7:00am-4:00pm or 10:00am-7:00pm
• Wednesday 8:00am-5:00pm

Thursday 7:00am-4:00pm or 10:00am-7:00pm

Friday 8:00am-5:00pm

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team-building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More about the role

1. Greet and welcome patients as they enter the office to create a great first impression of our team
2. Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
3. Utilize Dentrix for patient scheduling and records
4. Schedule and confirm appointments for multiple providers in the office
5. File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
6. Post insurance and patient payments and process accounts receivables
7. Review treatment plan fees and payment options with patients
8. Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front-loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About Plaza Collina Dental Care, Clermont FL

Like each Heartland Dental supported office, Plaza Collina Dental Care is unique to the community and the patients they serve.

• Join a 12-person team that thrives on collaboration, communication, and community
• You will be joining a growing company that truly cares about their employees!

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required; and the individual must protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual or in-person training sessions periodically throughout the year
• A tuberculosis (TB) test is required for all new hires in dental office positions, except in FL & TN, to maintain a safe environment.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, supporting over 3,000 doctors across 39 states and D.C., in more than 1,800 dental offices. Each supported office is community-specific, with supported doctors maintaining clinical autonomy. We are committed to delivering high-quality dental care and experiences, living our core values of diversity and inclusion, and providing equal employment opportunities.