Dental Office Administrative Position

OG Dental; Denver (CO); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Health Insurance (optional)

401k match (optional)

Accrued Sick Pay

Up to 2 weeks Accrued PTO

4 Paid Holidays/Year

Job summary

A leading dental provider in Denver, Colorado, is seeking a full-time Dental Office Receptionist to ensure efficient administrative operations. The successful candidate will greet visitors, manage scheduling, maintain patient records, and collaborate with dental professionals, while also providing excellent customer service. Ideal applicants should possess customer service experience, strong organizational skills, and proficiency with office software. Benefits include health insurance, 401k match, and accrued paid time off.

Qualifications

• Proven experience in a customer service role, enhancing customer satisfaction.
• Exceptional organizational abilities to manage time efficiently.
• Strong interpersonal skills to interact positively with patients and staff.
• Proficient with office software and comfortable using technology.

Responsibilities

• Greet visitors and handle patient inquiries with professionalism.
• Maintain patient records with accuracy and confidentiality.
• Collaborate with staff to improve patient care and office procedures.
• Handle administrative tasks like scanning, faxing, and filing.

Skills

Customer service experience

Organizational abilities

Interpersonal skills

Office software proficiency

Multitasking ability

Education

High school diploma or equivalent

Qualification in medical administration

Job description

Job Opening at OG Dental: Dental Office Receptionist

OG Dental, a leading provider of comprehensive dental care, is excited to announce the availability of a career opportunity for an enthusiastic full-time Dental Office Administrator. This role is perfect for individuals passionate about healthcare and who thrive in a bustling environment, ensuring efficient administrative operations in a dental office setting. Please note, this position is based in our main office and is not eligible for remote work.

The successful candidate will join a dynamic team committed to delivering exceptional dental care and superb customer service. As the forefront of clinic interactions, you will play a vital role in shaping our patients' experiences, making it essential for you to embody dedication and professionalism in every task you handle.

Duties and Responsibilities

• Greet visitors and patients, ensuring a welcoming and professional entrance to the clinic.
• Answer phone calls, text messages, emails to manage appointment scheduling and handle patient inquiries with an uplifting demeanor.
• Maintain patient records with high levels of accuracy and confidentiality in accordance with HIPAA standards.
• Collaborate with dental professionals and other staff to streamline patient care and office procedures.
• Handle email correspondence with suppliers, patients, and insurance companies, and ensure timely responses.
• Participate in regular staff meetings to discuss improvements in patient care or office protocols.
• Engage in continuous learning about current dental practices and administrative processes to support office efficiency and effectiveness.
• Coordinate with dental staff to ensure smooth operation of all front desk responsibilities.
• Manage multiple administrative tasks including but not limited to scanning, faxing, mail distribution, and filing.

Requirements

• Proven experience in a customer service role, with a record of enhancing customer satisfaction.
• High school diploma or equivalent; additional qualification in medical administration or similar field preferred.
• Exceptional organizational abilities with the skill to manage time efficiently and prioritize tasks effectively.
• Strong interpersonal skills to interact positively with patients, staff, and external contacts.
• Capability to work effectively in a fast-paced environment and adapt quickly to changing situations.
• Proficient with office software and comfortable using technology, including dental office management software.
• Excellent oral and written communication skills, ensuring clarity and precision in all interactions.
• Detailed-oriented with a commitment to accuracy in all administrative tasks.
• A proactive approach to problem-solving and the ability to make informed decisions swiftly.
• The ability to multitask effectively, managing several tasks without compromising quality or service.
• Enjoy task switching and are comfortable handling various duties throughout the workday.
• Always eager to assist in creating a friendly and welcoming office atmosphere for everyone.
• Capacity to remain professional, courteous, and calm under pressure.
• Commitment to ongoing personal and professional development to ensure best practices are observed.

Wages and Benefits

• $22-$27/hour
• 30-40 hours/week
• Hours: availability until 7:00pm a few days a week
• Full time benefits: Health Insurance optional, 401k match optional, Accrued Sick Pay, Accrued PTO- up to 2 weeks depending on length of employment, 4 Paid Holidays/Year

Application Process

Apply to this position by digitally sending CV