Dental Lab Data Entry Specialist - Detail-Driven

Catalis Dental Lab Partners; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with company matching

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Ongoing training and professional dev

Job summary

Pan-Am Dental Laboratory in Savannah, GA is seeking a Data Entry Specialist to ensure accurate entry of customer cases into our system, creation of work tickets, and precise documentation through the lab workflow. The role emphasizes attention to detail, quick learning of the Magic Touch software, and collaboration with a team to maintain case integrity from initial prescription to final restoration.

Candidates should be proficient with computers, data entry, and have strong communication

Qualifications

• Proficiency with computers, file management and applications.
• Able to pick up software programs (Magic Touch) with ease.
• Have practical knowledge of customer service practices and principles.
• Excellent data entry and typing skills.
• Superior listening, verbal, and written communication skills.
• Understand different script terminologies for case entry.
• Must be able to read, write, speak, and understand English.
• Strong attention to detail.
• Can successfully multi-task.
• Knowledge of dental anatomy and terminology preferred, but not required.

Responsibilities

• Receive and process both digital and analog cases; open cases, verify contents, and review customer order requirements
• Accurately enter all incoming case information into the computer system and generate corresponding work tickets.
• Assign proper coding to cases for data entry and workflow routing
• Update and maintain computer work tickets, including placing cases on hold and adjusting dates, codes or other critical information as needed
• Scan and electronically archive paperwork for each case in accordance with documentation protocols
• Retrieve historical paperwork or case files as needed for case clarification, reworks, or reference
• Organize and manage digital impressions and case records following established laboratory procedures
• Continuously expand knowledge of dental terminology, restorative products, and laboratory processes to ensure accuracy and efficiency
• Understand and follow the established case flow and scheduling operations
• Perform additional duties or tasks as assigned to support team and laboratory operations

Skills

Computers & data entry

Typing

Customer service knowledge

Attention to detail

Multi-tasking

English proficiency

Communication skills

Data entry accuracy

Tools

Magic Touch

Job description

Pan-Am Dental Laboratory in Savannah, GA is seeking a Data Entry Specialist to ensure accurate entry of customer cases into our system, creation of work tickets, and precise documentation through the lab workflow. The role emphasizes attention to detail, quick learning of the Magic Touch software, and collaboration with a team to maintain case integrity from initial prescription to final restoration.

Candidates should be proficient with computers, data entry, and have strong communication