Dental Insurance Coordinator - Hybrid Remote

Triangle-Family-Dentistry; Wake Forest (NC); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Triangle Family Dentistry in Wake Forest, NC, is seeking a Dental Insurance Coordinator to join our team in a hybrid remote role. You will work with insurance plans, verify coverage, and support patients through the claim process to ensure smooth, timely reimbursement.

Ideal candidates bring 1–2 years of dental insurance experience, familiarity with TAB32, and strong English communication. We value teamwork and a positive attitude to help patients and colleagues alike.

Qualifications

• Minimum of 1–2 years experience and knowledge of dental insurance.
• Experience with TAB32 is a plus.
• Knowledge of English composition, grammar, spelling, and punctuation.
• Skilled in the use of standard office equipment, including MS Excel, Word, and Practice Management software.

Responsibilities

• Study insurance plans used most frequently to understand limitations and guidelines.
• Document basic insurance information in the patient’s file for quick reference.
• Calculate amounts due, so effective collection over the counter can take place during the day.
• Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart.
• Verify in advance of treatment that all information required by insurance companies for processing the claim is available.
• Correspond with insurance companies to review treatment coverage or denials.
• Handle all inquiries concerning insurance daily with a helpful and positive attitude.
• Willing to help in other areas as needed.

Skills

Dental insurance knowledge

Team orientation

Communication skills

Tools

TAB32

MS Excel

Word

Job description

Dental Insurance Coordinator - Hybrid Remote

Wake Forest, NC, USA

Job Description

Posted Tuesday, August 25, 2026 at 5:00 AM

At Triangle Family Dentistry in Wake Forest, we are devoted to restoring and enhancing the natural beauty of our patients' smile using conservative, state-of-the-art procedures that will result in beautiful, long-lasting smiles! We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve our patients' optimal dental health. We build a foundation of trust by treating our guests as special individuals is vital to our success.

Responsibilities:

• Candidate must be a friendly, caring, goal and, team oriented individual that is self-motivated


• We work smart as a team and we are looking for someone to come in and help us go to the next level


• Study insurance plans used most frequently to understand the various limitations and guidelines


• Document basic insurance information in the patient’s file for quick reference


• Calculate amounts due, so effective collection over the counter can take place during the day


• Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart


• Verify in advance of treatment that all information required by insurance companies such as x-rays, charting, narratives, and other documentation is available for processing the claim when applicable


• Correspond with insurance companies to review treatment coverage or denials


• Handle all inquiries concerning insurance daily with a helpful and positive attitude


• Willing to help in other areas as needed

Qualifications:

• Minimum of 1-2 years experience and knowledge of dental insurance


• Experience with TAB32 is a plus


• Knowledge of English composition, grammar, spelling, and punctuation


• Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)