Dental Front Office — Welcoming Patients & Scheduling

Coolcreekfamilydental; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

PTO

Employee discount

Job summary

Cool Creek Family Dental is seeking a dynamic Front Office team member for our River Place practice in Austin. This full-time/part-time position focuses on delivering exceptional patient service and ensuring smooth front desk operations, with hourly wages of $20.00 - $26.00 based on experience.

Responsibilities include greeting patients, scheduling appointments, verifying insurance, and supporting the clinical team to maintain a welcoming, efficient environment.

Qualifications

• Minimum 2 years dental experience preferred.
• Strong customer service skills and the ability to communicate effectively with patients.
• Proficiency in computer skills and experience with EagleSoft.
• Positive attitude, attention to detail, and a willingness to learn and grow in a fast-paced environment.
• A passion for helping others and a commitment to providing the highest quality care to our patients.

Responsibilities

• Welcome patients with a warm and friendly demeanor, creating a positive first impression for all who visit our office.
• Answer phone calls and schedule appointments in a timely and efficient manner, demonstrating excellent communication skills both on the phone and in person.
• Verify insurance information and assist patients with billing inquiries, showing attention to detail and accuracy in all financial transactions.
• Maintain a clean and organized front office space, ensuring a professional and welcoming environment for patients and staff alike.
• Collaborate with our clinical team to provide outstanding patient care and support, fostering a culture of teamwork and excellence throughout the practice.

Skills

Customer service

Communication

Teamwork

Detail oriented

Tools

EagleSoft

Job description

Cool Creek Family Dental is seeking a dynamic Front Office team member for our River Place practice in Austin. This full-time/part-time position focuses on delivering exceptional patient service and ensuring smooth front desk operations, with hourly wages of $20.00 - $26.00 based on experience.

Responsibilities include greeting patients, scheduling appointments, verifying insurance, and supporting the clinical team to maintain a welcoming, efficient environment.