Dental Front Office & Treatment Coordinator (Mon-Fri)

Heartland Dental; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

Daily Pay access

Job summary

Boggy Creek Dental Care in Orlando, FL seeks a Treatment Coordinator / Dental Office Assistant to greet patients, manage front desk tasks, and coordinate schedules using Dentrix. Strong communication and organizational skills are essential, with a background in dental front office preferred.

The role involves handling insurance claims, posting payments, and supporting office processes to deliver excellent patient care. This is a full-time, on-site position in a collaborative team.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI safeguards required.
• Dentrix or dental software experience preferred.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front desk duties: phones, mail, email, and communications with patients and insurance companies.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Bilingual English-Spanish

Tools

Dentrix

Job description

Boggy Creek Dental Care in Orlando, FL seeks a Treatment Coordinator / Dental Office Assistant to greet patients, manage front desk tasks, and coordinate schedules using Dentrix. Strong communication and organizational skills are essential, with a background in dental front office preferred.

The role involves handling insurance claims, posting payments, and supporting office processes to deliver excellent patient care. This is a full-time, on-site position in a collaborative team.