Dental Front Office Team Member

Norwood-Pediatric-Dentistry; Norwood (MA); On-site; USD 26,000 - 41,000; Full time

Job summary

Norwood-Pediatric-Dentistry in Norwood, MA seeks a friendly Dental Front Office team member to manage front-desk operations and welcome patients. Responsibilities include greeting patients, answering phones, scheduling, verifying insurance, collecting payments, and maintaining records. No prior dental experience required; strong communication and organization are valued.

We offer competitive pay and paid time off, plus training and a welcoming team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional, friendly, and compassionate manner.
• Comfortable using computers and appointment-management software.
• Knowledge of dental terminology and insurance procedures is an advantage.
• Ability to work effectively as part of a team.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones, respond to inquiries, and schedule appointments.
• Confirm appointments and manage cancellations or rescheduling.
• Check patients in and out accurately.
• Verify insurance information and collect payments.
• Maintain patient records and update personal or medical information.
• Coordinate treatment plans and referrals as needed.
• Communicate with dental staff, laboratories, and insurance providers.
• Maintain a clean, organized, and welcoming reception area.
• Protect patient privacy and follow applicable healthcare regulations.

Skills

Excellent communication

Organizational skills

Multitasking

Customer service oriented

Team player

Tools

Appointment-management software

Electronic health records (EHR)

Job description

Dental Front Office

Location: Norwood, MA

Job Type: Full time

Schedule: Monday, Wednesday, Thursday, Friday

Pay: Per Day

We’re looking for a friendly, organized, and dependable Dental Front Office team member to join our dental practice. The ideal candidate will provide a welcoming experience for patients while managing front-desk operations efficiently and professionally.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones, respond to inquiries, and schedule appointments.
• Confirm appointments and manage cancellations or rescheduling.
• Check patients in and out accurately.
• Verify insurance information and collect payments.
• Maintain patient records and update personal or medical information.
• Coordinate treatment plans and referrals as needed.
• Communicate with dental staff, laboratories, and insurance providers.
• Maintain a clean, organized, and welcoming reception area.
• Protect patient privacy and follow applicable healthcare regulations.

Requirements

• Previous experience in a dental or medical office not required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional, friendly, and compassionate manner.
• Comfortable using computers and appointment-management software.
• Knowledge of dental terminology and insurance procedures is an advantage.
• Ability to work effectively as part of a team.

What We Offer

• Competitive pay.
• Paid time off and holiday pay.
• Training and professional development opportunities.
• Supportive and welcoming team environment.