Dental Front Office Pro - Customer Care, PTO & Training

Norwood Pediatric Dentistry; Norwood (MA); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Holiday pay

Training & development

Supportive team

Job summary

Norwood Pediatric Dentistry is seeking a friendly Dental Front Office team member to join our Norwood practice. You will greet patients, manage front desk operations, and create a welcoming experience.

This full-time role involves a Monday, Wednesday, Thursday, Friday schedule with daily pay, and opportunities for training and development in a supportive team.

Strong communication, organization, and a team mindset are essential; dental terminology knowledge and computer skills are helpful.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong organizational and multitasking abilities are required.
• Professional, friendly, and compassionate manner is expected.
• Comfortable using computers and appointment-management software.
• Knowledge of dental terminology and insurance procedures is an advantage.
• Ability to work effectively as part of a team.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones, respond to inquiries, and schedule appointments.
• Confirm appointments and manage cancellations or rescheduling.
• Check patients in and out accurately.
• Verify insurance information and collect payments.
• Maintain patient records and update personal or medical information.
• Coordinate treatment plans and referrals as needed.
• Communicate with dental staff, laboratories, and insurance providers.
• Maintain a clean, organized, and welcoming reception area.
• Protect patient privacy and follow applicable healthcare regulations.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Teamwork

Appointment software

Computer literacy

Dental terminology knowledge

Tools

Appointment-management software

Job description

Norwood Pediatric Dentistry is seeking a friendly Dental Front Office team member to join our Norwood practice. You will greet patients, manage front desk operations, and create a welcoming experience.

This full-time role involves a Monday, Wednesday, Thursday, Friday schedule with daily pay, and opportunities for training and development in a supportive team.

Strong communication, organization, and a team mindset are essential; dental terminology knowledge and computer skills are helpful.