Dental Front Office Team Member

Mary Elizabeth Starnes Huffman DDS; Lenoir (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Foothills Dental is seeking an experienced Front Office Team Member to join our fast-paced practice and enhance the patient experience. The ideal candidate will manage scheduling, insurance verification, and financial coordination while maintaining a positive, team‑oriented attitude.

We value strong communication, organization, and problem-solving skills, plus familiarity with Dentrix Ascend and Weave. This full-time role offers opportunities for growth in a patient‑centered environment.

Qualifications

• Experience in dental scheduling and insurance verification.
• Dental office experience.
• Experience collecting and posting payments, accounts receivable.
• Coachable.
• Have a positive warm attitude with excellent communication skills.
• Be organized, detailed, and able to problem solve.
• Enjoy the benefits and challenges of providing excellence in customer service.

Responsibilities

• Schedule patient appointments and coordinate calendars.
• Verify insurance and process treatment estimates.
• Assist with collecting and posting payments (accounts receivable).
• Provide excellent customer service and clear communication to patients.

Skills

Dental scheduling

Insurance verification

Customer service

Communication skills

Problem solving

Coachable

Dentrix Ascend

Weave

Cerec

CBCT

Lasers

Tools

Dentrix Ascend

Weave

Cerec

CBCT

Lasers

Job description

We are looking for an experienced, driven, self-motivated professional Front Office Team Member to join our practice. We pride ourselves on providing an enhanced, customized, patient experience. As a fast-paced office our ideal team members need to have great critical thinking and problem-solving skills, a positive, attitude, and the ability to multitask with grace.

Specific experience in insurance processing, treatment and financial coordinating, as well as effective scheduling is required. Knowledge of progressive technology, including Cerec, CBCT, and Lasers is preferred.

Current software in use at our practice: Dentrix Ascend and Weave.

Foothills Dental is committed to ongoing professional growth and continuing education. We are looking to find a team-member who wants to grow and progress with our team.

Our team prides itself in putting patient care first, and hope to be your new dental home!

Requirements:

An ideal candidate will be/have:

• Experience in dental scheduling and insurance verification.


• Dental office experience.


• Experience collecting and posting payments, accounts receivable.


• Coachable.


• Have a positive warm attitude with excellent communication skills.


• Be organized, detailed, and able to problem solve.


• Enjoy the benefits and challenges of providing excellence in customer service.

Employment Type: Full Time.

Years Experience: 1 - 2 years.