Front Office Team Member

Mary Elizabeth Starnes Huffman DDS; Morganton (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Foothills Dental in Morganton, NC seeks an experienced Front Office Team Member to enhance patient experience. You will manage scheduling, insurance verification, payments posting, and coordination of financial aspects, while delivering friendly, professional service.

The ideal candidate will be coachable, organized, with excellent communication and problem-solving skills, and a passion for customer service in a fast-paced dental practice.

Qualifications

• Experience in dental scheduling and insurance verification.
• Experience collecting and posting payments, accounts receivable.
• Coachable and eager to learn.
• Positive, warm attitude with excellent communication skills.
• Organized, detail-oriented, and able to problem solve.
• Enjoy providing excellence in customer service.

Skills

Dental scheduling

Insurance verification

Payments posting

Coachable

Communication

Organized

Customer service

Tools

Dentrix Ascend

Nexthealth

Weave

Job description

We are looking for an experienced, driven, self-motivated professional Front Office Team Member to join our practice. We pride ourselves on providing an enhanced, customized, patient experience. As a fast-paced office our ideal team members need to have great critical thinking and problem-solving skills, a positive, attitude, and the ability to multitask with grace.

Specific experience in insurance processing, treatment and financial coordinating, as well as effective scheduling is required. Knowledge of progressive technology, including Cerec, CBCT, and Lasers is preferred.

Current software in use at our practice: Dentrix Ascend, Nexthealth, and Weave.

Foothills Dental is committed to ongoing professional growth and continuing education. We are looking to find a team-member who wants to grow and progress with our team.

Our team prides itself in putting patient care first, and hope to be your new dental home!

Requirements:

An ideal candidate will be/have:

• Experience in dental scheduling and insurance verification.
• Experience collecting and posting payments, accounts receivable.
• Coachable.
• Have a positive warm attitude with excellent communication skills.
• Be organized, detailed, and able to problem solve.
• Enjoy the benefits and challenges of providing excellence in customer service.

Employment Type: Full Time.

Years Experience: 1 - 2 years.